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Key Competitors
Tower 28 Beauty positions itself as a playful, inclusive 'Clean Beauty' brand offering high-performance, non-irritating makeup and skincare, specifically for sensitive skin and eczema, inspired by its Los Angeles roots.
Customer sentiment appears highly positive, particularly among those with sensitive skin, as the brand effectively addresses their need for gentle yet effective products that also align with 'Clean Beauty' values. The 'TikTok Viral' success of products like the SOS Rescue Spray indicates strong engagement and satisfaction within its target demographic.
Tower 28 Beauty offers high-performance, non-irritating 'Clean Beauty' makeup and skincare, providing a safe and effective solution for sensitive skin, including eczema. It combines efficacy with a playful, accessible brand identity, moving away from traditional clinical perceptions of sensitive skin products.
Strong niche in sensitive skin/eczema beauty.
Brand resonates with 'Clean Beauty' values.
Leverages social media for viral products.
No direct subscription model evident.
Potentially limited global physical presence.
Reliance on social media trends for virality.
Expand into new product categories.
Grow international market presence.
Deepen community engagement with BIPOC founders.
Increased competition in clean beauty.
Changing beauty trends and consumer preferences.
Supply chain disruptions impacting ingredients.
Primarily focused on North America, especially the US, with growing presence in other English-speaking markets and some European reach.
United States
80% market share
Canada
7.5% market share
United Kingdom
4% market share
Australia
3% market share
Germany
2% market share
18-25 years
Female
North America • Europe • Australia
28-40 years
Female
Major US Cities • Coastal Regions • Urban Centers
22-35 years
Female
Global
30-48 years
Female
Suburban Areas • Family-Centric Communities
20-30 years
Female
Los Angeles • New York • London
Data shown in percentage (%) of usage across platforms
Implement an interactive quiz on the Tower 28 Beauty website to help customers find the perfect products for their sensitive skin concerns. This will enhance user engagement, personalize the shopping experience, and drive conversions by guiding customers towards suitable products.
Learn moreEncourage customers to share their experiences with Tower 28 products on social media using a branded hashtag. Showcasing UGC builds trust and authenticity, highlighting the brand's effectiveness and inclusivity by featuring real customers with sensitive skin and diverse skin tones.
Learn moreCreate an automated email series that provides customers with tips on how to best use their newly purchased Tower 28 products and guides them on skincare routines. This fosters customer loyalty, reduces product returns, and increases the likelihood of repeat purchases by maximizing product value.
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