Find stats on top websites
Business and Product Insights
CDW's key product features encompass a wide range of IT solutions and services. These include cloud and SaaS management platforms designed to simplify cloud management, improve security, and maximize ROI. They offer solutions for digital workspaces, enabling remote work and collaboration. CDW also provides security solutions to protect against data breaches, as well as hardware and software solutions from various brands. Their service offerings include end-to-end support for technology investments, custom IT solutions tailored to specific business needs, and expertise in emerging technologies like AI and cloud solutions. CDW also emphasizes industry-leading partnerships and a comprehensive approach to solving business problems through technology.
Product Portfolio
CDW ServiceNow Solutions
CDW Key Value Propositions
CDW delivers value by providing comprehensive IT solutions tailored to specific business needs, backed by end-to-end support, ensuring clients can effectively manage their technology investments and achieve their business goals. Their industry-leading partnerships and expertise in emerging technologies like AI and cloud further enhance this value.
CDW Brand Positioning
CDW positions itself as a comprehensive IT solutions provider, offering end-to-end support and a wide range of hardware, software, and cloud services. It targets businesses of all sizes, aiming to simplify cloud management, improve security, and maximize ROI.
Top Competitors
SHI International Corp.
Insight Enterprises
Zones, LLC
Customer Sentiments
Customer sentiment is likely positive due to CDW's comprehensive IT solutions and end-to-end support, but potential concerns may arise from a lack of transparency in subscription pricing and the complexity of service offerings. Addressing these areas would further enhance customer trust and satisfaction.
Actionable Insights
CDW should focus on highlighting its flexible subscription options and transparent pricing to alleviate customer concerns and improve brand trust.
Products and Features
CDW's key product features encompass a wide range of IT solutions and services. These include cloud and SaaS management platforms designed to simplify cloud management, improve security, and maximize ROI. They offer solutions for digital workspaces, enabling remote work and collaboration. CDW also provides security solutions to protect against data breaches, as well as hardware and software solutions from various brands. Their service offerings include end-to-end support for technology investments, custom IT solutions tailored to specific business needs, and expertise in emerging technologies like AI and cloud solutions. CDW also emphasizes industry-leading partnerships and a comprehensive approach to solving business problems through technology.
CDW ServiceNow Solutions - Product Description
CDW offers ServiceNow solutions, focusing on optimizing investments in ITSM, ITOM, and SecOps. They streamline IT operations across organizations, enhancing efficiency and value from the ServiceNow platform. CDW's services likely include implementation, customization, and ongoing support to ensure effective utilization of ServiceNow's capabilities.
Pros
- ServiceNow is a comprehensive platform that integrates various IT functions, improving overall efficiency and visibility
- CDW's partnership enhances the value proposition by providing expert implementation and support services
- Streamlining IT operations leads to reduced costs and improved service delivery.
Cons
- ServiceNow can be expensive, particularly for smaller organizations, due to its subscription-based pricing model
- Implementation and customization can be complex and time-consuming, often requiring specialized expertise
- The platform's extensive features can be overwhelming, leading to underutilization if not properly managed and configured.
Alternatives
- Some alternatives to ServiceNow include BMC Helix, Atlassian Jira Service Management, and Ivanti Service Manager
- These platforms offer similar functionalities for IT service management and automation
- Each has its strengths and caters to different business needs and scales.
Company Updates
Latest Events at CDW
CDW: Big Growth In Services To Continue With Aptris Acquisition ...
Oct 31, 2019 ... CDW CEO Christine Leahy tells investors on the company's quarterly earnings call that the company's acquisition of Aptris will mean a strong ...
View sourceServiceNow Solutions | ITSM, SecOps, CSM, HR | CDW
Deliver exceptional experiences to employees, improve productivity and streamline service processes. We help leverage AI-guided workflows to transform business, ...
View sourceSidley, Kirkland drive CDW's $2.5 bln buy of IT solutions biz | Reuters
Oct 18, 2021 ... Get a quick look at the days breaking legal news and analysis from The Afternoon Docket newsletter. ... Aptris Inc. Advertisement · Scroll ...
View sourceOur Story | CDW
... company. CDW ranks No. 265 on the Fortune 500. CDW hits cloud stride with ... CDW acquires Aptris Sales: $18.0B Coworkers: 9,900. 2020. CDW acquires IGNW ...
View sourceTransform Your Ideas into Action in Minutes with WaxWing
Sign up now and unleash the power of AI for your business growth
