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Major Markets

India flagIndia
United Arab Emirates flagUnited Arab Emirates
Indonesia flagIndonesia

Key Competitors

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Swiggy

Dunzo

EazyDiner

Top Marketing Channels

Swiggy

  • Social Media Marketing
  • Examples: Instagram, Facebook, YouTube
  • Campaigns: Swiggy Instamart campaigns, Swiggy Food Festival, #DontCookAtHome
  • Influencer Marketing
  • Examples: Food bloggers, Lifestyle influencers, Celebrity endorsements
  • Campaigns: Foodie Challenges, Restaurant Spotlight series, Festival collaborations
  • Content Marketing
  • Examples: Blog posts on food trends, Recipe videos, City guides
  • Campaigns: Swiggy Diaries, Food Stories, Explore Your City with Swiggy

Top Sales Channels

  • In-app Promotions
  • Flash sales, Combo deals, Bank offers
  • Swiggy Pop, Daily Deals, Super Savings Week
  • Subscription Model
  • Swiggy One membership, Swiggy Super
  • Free delivery with Swiggy One, Exclusive discounts for members, Priority customer support
  • Partnerships
  • Restaurant tie-ups, Payment gateway collaborations, Brand collaborations
  • Exclusive restaurant launches, Cashback offers with banks, Co-branded promotions

Zomato SWOT Analysis

Strengths

Strong brand recognition

Extensive restaurant network

Diversified services (Instamart

Genie)

Weaknesses

High marketing spend

Dependence on delivery partners

Profitability challenges in quick commerce

Opportunities

Expansion into tier-2/3 cities

Diversification into new quick commerce categories

Enhanced loyalty programs

Threats

Intense competition from Zomato and other quick commerce players

Regulatory changes affecting gig economy

Customer churn due to delivery issues

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