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Business and Product Insights

Totango's key product features include SuccessBLOCs (pre-built customer success programs), a 360-degree customer view with integrated data, automated workflows and SuccessPlays, and robust customer segmentation capabilities. They also provide tools for customer engagement, such as email campaigns and in-app messaging. Additionally, Totango offers AI-powered features like an Early Warning System and Churn Predictor.

Product Portfolio

Totango Key Value Propositions

Customer Retention
Customer Journey Orchestration
Data & Analytics
Automation

Totango Brand Positioning

Top Competitors

1

Gainsight

2

ChurnZero

3

Pendo

Customer Sentiments

Actionable Insights

Products and Features

Totango's key product features include SuccessBLOCs (pre-built customer success programs), a 360-degree customer view with integrated data, automated workflows and SuccessPlays, and robust customer segmentation capabilities. They also provide tools for customer engagement, such as email campaigns and in-app messaging. Additionally, Totango offers AI-powered features like an Early Warning System and Churn Predictor.

Company Updates

Latest Events at Totango

Totango: Customer Success Software

Totango is an agile Customer Success Software that helps you design, run, measure, and scale your SaaS customer journey to retain and grow customers.

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Totango Blog

Totango + Catalyst customer success experts reveal top takeaways from TSIA World INTERACT 2024 ... About Us Partners Careers Events Press & news. Platform.

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Customer Success News | Press Releases | Totango

Totango is an award-winning customer success leader that has earned the respect of industry experts. Read the latest news, media coverage and awards ...

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Totango Campus

Learn how to use Totango and claim your identity within the Customer Success space. Browse self-paced courses and video tutorials.

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