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Pace International Target Audience

Pace International's target audience primarily consists of B2B entities within the satellite and connectivity industry. This includes independent satellite TV dealers and installers operating in rural and suburban areas who serve residential customers for DISH, DIRECTV, and potentially other satellite internet services. Another key segment is commercial integrators and system installers who deploy satellite and video distribution solutions for businesses, multi-dwelling units (MDUs) like apartments and hotels, hospitals, and other commercial venues. This audience values a wholesale distributor that offers a comprehensive catalog of satellite dishes, receivers, components, tools, and accessories, along with value-added services like technical support, training, and logistics. Additionally, their target audience may extend to internet service providers (ISPs) looking for fixed wireless access (FWA) or Wi-Fi solutions to extend their broadband reach, particularly in challenging environments. The emphasis is on serving businesses that either directly install and maintain satellite systems or those that retail components for such systems, requiring a reliable supply chain and expertise from their wholesale partner.

User Segments

Age: 48

Gender: Male

Occupation: Independent Satellite TV Dealer & Installer

Education: High School

Age: 39

Gender: Female

Occupation: Owner, Rural Connectivity Solutions

Education: Associate Degree

Age: 55

Gender: Male

Occupation: Commercial System Integrator

Education: Associate Degree

David 'Dish' Miller

David 'Dish' Miller

Age: 48
Gender: Male
Occupation: Independent Satellite TV Dealer & Installer
Education: High School
Industry: Satellite TV, Installation Services
Channels: FacebookYouTubeLinkedIn

Goals

  • Efficiently complete satellite installations and repairs to maximize daily service calls
  • Expand service offerings to include fixed wireless access to attract more customers
  • Maintain high customer satisfaction to ensure repeat business and positive referrals.

Pain Points

  • Difficulty sourcing specific parts quickly, leading to project delays
  • Lack of immediate technical support for complex installation issues in the field
  • Intense competition from larger providers making it hard to retain customers.

Pace International Geographic Distribution

Primarily serves the North American market, with a strong focus on the US and Canada, extending to neighboring regions for satellite and broadband equipment distribution.

Top Countries

United States flag

United States

85%
Canada flag

Canada

10%
Mexico flag

Mexico

2%
Puerto Rico flag

Puerto Rico

1.5%
Other flag

Other

1.5%

Age Distribution

Key Insights

Primary age group concentration shows strong presence in:

31-35

Most active age range

Target Audience Socio-economic Profile

Mainly targets medium to high-income households, often families (3-4 members) or small business owners, seeking reliable connectivity solutions.

Employment Status

Income Distribution

Education Level

Pace International Behavior Analysis

Behavior Profile

Technical Support
Reliable Equipment
Installation Efficiency
Troubleshooting
Product Availability
Staying Updated
Project Management
Problem Solving
Online Research
DIY
Technology News
Social Media Engagement
Professional Networking
Customer Satisfaction
Efficient Delivery
Training
Forecasting
Adaptability

Device Breakdown

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