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Executive Summary

Map My Customers is a CRM and sales mapping software designed for field sales teams. They offer features such as route optimization, customer visualization on maps, lead generation, activity tracking, performance reporting, and territory management. Their platform aims to help field reps work more efficiently and provide sales leaders with data-driven insights.

Industries

CRMSales TechnologyField Sales

Major Markets

United States flagUnited States
Canada flagCanada
United Kingdom flagUnited Kingdom

Map My Customers Top Products

Brand Positioning

Customer Sentiments

Map My Customers Key Value Propositions

Sales Optimization
Route Planning
Customer Management
Data Insights

Map My Customers SWOT Analysis

Strengths

Strong focus on field sales optimization.

User-friendly mobile app for on-the-go management.

Integrations with popular CRM platforms.

Weaknesses

Potential limitations in features compared to full-suite CRM solutions.

Reliance on accurate GPS and mapping data for optimal performance.

Pricing may be a barrier for very small businesses.

Opportunities

Expand into new markets and verticals with growing field sales forces.

Develop AI-powered features for enhanced route optimization and lead scoring.

Offer specialized solutions tailored to specific industries.

Threats

Competition from established CRM giants with field sales modules.

Data privacy concerns and regulations surrounding customer information.

Economic downturn impacting businesses' willingness to invest in sales technology.

Map My Customers operates in the CRM and sales technology industry. Their software specifically caters to businesses with field sales teams across various industries.

Market Growth Stage

Low
Medium
High

Pace of Market Growth

Accelerating
Deaccelerating

Map My Customers Target Audience

View Details

Geographic Insights

Map My Customers has a strong presence in North America, particularly the US and Canada. Other important markets include the UK, Australia, and Germany.

Top Countries

United States flag

United States

60% market share

Canada flag

Canada

15% market share

United Kingdom flag

United Kingdom

10% market share

Australia flag

Australia

7.5% market share

Germany flag

Germany

7.5% market share

Map My Customers Audience Segments

Map My Customers targets businesses with field sales teams of varying sizes. They cater to individual sales representatives, mid-market sales teams, industry leaders with larger teams, and enterprise-level organizations with custom needs. Their focus on field sales is evident in their messaging and product features.

Social Media Usage Across Segments

Data shown in percentage (%) of usage across platforms

Recommended Marketing Strategiesfor Map My Customers

Personalized User Onboarding

This strategy focuses on providing tailored onboarding experiences to new users, based on their individual needs and goals. This helps users quickly understand the value of Map My Customers and encourages them to engage with the platform actively, increasing user retention and satisfaction.

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Interactive ROI Calculator

An interactive ROI calculator allows potential customers to visualize the financial benefits of using Map My Customers. This helps build trust and credibility, proving the software's value and encouraging users to sign up for a free trial or purchase a subscription.

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Value-Based Pricing Implementation

Instead of focusing solely on cost, this strategy highlights the value proposition of each pricing plan. By emphasizing the unique features and benefits of each plan, Map My Customers can attract different segments of their target audience and justify premium pricing for more advanced features.

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