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Map My Customers is a CRM and sales mapping software designed for field sales teams. They offer features such as route optimization, customer visualization on maps, lead generation, activity tracking, performance reporting, and territory management. Their platform aims to help field reps work more efficiently and provide sales leaders with data-driven insights.
Company : Map My Customers
Industry : CRMSales TechnologyField Sales
Map My Customers Key Value propositions
Map My Customers Latest news
The Importance of Upselling and Cross-Selling in Sales | Map My ...
Sep 21, 2019 ... Any action that businesses can take to increase loyalty will help minimize the costs of losing customers, especially new customers. Not only ...
How to share your location with your web browser – Map My ...
Mar 15, 2021 ... Granting location access to the Map My Customers web app is very important as it helps you do the following: Zoom and load the map to the ...
Map My Customers | Outside sales CRM
“CRMs are great, but the problem is they're built for managers down. The most important thing with any CRM is sales rep adoption. We use Map My Customers and it ...
Create Routes – Map My Customers Support Center
Dec 7, 2022 ... To create a new Route from the Routing page: Click on “Routes” at the top of the navigation bar; Select whether you want to create a Company's ...
Map My Customers SWOT Analysis
Strengths
Strong focus on field sales optimization.User-friendly mobile app for on-the-go management.Integrations with popular CRM platforms.
Weaknesses
Potential limitations in features compared to full-suite CRM solutions.Reliance on accurate GPS and mapping data for optimal performance.Pricing may be a barrier for very small businesses.
Opportunities
Expand into new markets and verticals with growing field sales forces.Develop AI-powered features for enhanced route optimization and lead scoring.Offer specialized solutions tailored to specific industries.
Threats
Competition from established CRM giants with field sales modules.Data privacy concerns and regulations surrounding customer information.Economic downturn impacting businesses' willingness to invest in sales technology.
Top Marketing Strategies for Map My Customers
Personalized User Onboarding
This strategy focuses on providing tailored onboarding experiences to new users, based on their individual needs and goals. This helps users quickly understand the value of Map My Customers and encourages them to engage with the platform actively, increasing user retention and satisfaction.
Value-Based Pricing Implementation
Instead of focusing solely on cost, this strategy highlights the value proposition of each pricing plan. By emphasizing the unique features and benefits of each plan, Map My Customers can attract different segments of their target audience and justify premium pricing for more advanced features.
Map My Customers User Persona
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Map My Customers Geographic and Demographic Insights
Geographic Insights: Map My Customers has a strong presence in North America, particularly the US and Canada. Other important markets include the UK, Australia, and Germany.
United States
60%
Canada
15%
United Kingdom
10%
Australia
7.5%
Germany
7.5%
Demographic Insights: Map My Customers' target audience is primarily professionals aged 25-44, with a slight preference towards males. This aligns with demographics common in sales roles.
Map My Customers Socio-economic Profile
Household and Income Insights: The majority of target users fall within the 'average' household size and income level, indicating a focus on middle-income professionals.
Educational and Employment Insights: Map My Customers primarily targets full-time employed individuals, particularly those with a university or college education, reflecting the platform's appeal to skilled professionals.
Map My Customers Behavioral Insights
Interest-Based Insights: Users show interest in sales techniques, CRM solutions, technology, business news, and areas related to personal and professional growth.
Technology and Social Media Usage: Users favor LinkedIn and YouTube, reflecting professional networking and video content consumption. Android and desktop usage suggests a blend of mobile and office-based work.
Map My Customers Top Competitors
Competitor | Estimated market share | Top domains |
---|---|---|
Salesforce Maps | 45% | CRM, Sales Automation, Customer Service |
Badger Maps | 25% | Field Sales, Route Optimization, Sales Tracking |
Spotio | 15% | Field Sales Management, Team Collaboration, Performance Reporting |