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Executive Summary

MakeMyTrip is a leading online travel agency offering flight booking, hotel reservations, and holiday packages. They focus on providing competitive airfares, exclusive discounts, and a seamless online booking experience through their website and mobile app. Established in 2000, MakeMyTrip boasts over 5 million satisfied customers.

Industries

TravelTourismE-commerce

Major Markets

India flagIndia
United States flagUnited States
United Arab Emirates flagUnited Arab Emirates

MakeMyTrip Top Products

Brand Positioning

Customer Sentiments

MakeMyTrip Key Value Propositions

Affordability
Convenience
Wide Selection
Customer Support

MakeMyTrip SWOT Analysis

Strengths

Strong brand recognition and customer base in India.

Wide range of travel products and services.

User-friendly website and mobile app.

Weaknesses

Dependence on the Indian market.

Competition from global players.

Price sensitivity of customers.

Opportunities

Expansion into new international markets.

Partnerships with airlines and hotels.

Development of innovative travel technologies.

Threats

Economic downturn affecting travel demand.

Fluctuations in currency exchange rates.

Increasing competition from metasearch engines and travel aggregators.

MakeMyTrip operates in the Travel and Tourism industry. They specialize in online travel services, including flight booking, hotel reservations, and holiday packages.

Market Growth Stage

Low
Medium
High

Pace of Market Growth

Accelerating
Deaccelerating

MakeMyTrip Target Audience

View Details

Geographic Insights

MakeMyTrip's primary market is India, followed by the United States and the United Arab Emirates. The platform attracts users from North America, Asia, and the Middle East.

Top Countries

India flag

India

60% market share

United States flag

United States

20% market share

United Arab Emirates flag

United Arab Emirates

10% market share

United Kingdom flag

United Kingdom

5% market share

Canada flag

Canada

5% market share

MakeMyTrip Audience Segments

MakeMyTrip's target audience is geographically diverse, encompassing customers from the USA, UAE, and India. They cater to travelers seeking flights originating from these countries and offer international flight routes connecting major cities globally.

Social Media Usage Across Segments

Data shown in percentage (%) of usage across platforms

Recommended Marketing Strategiesfor MakeMyTrip

Leverage Influencer Marketing

Partner with travel bloggers and influencers to create engaging content showcasing MakeMyTrip's offerings and targeting their audience. This strategy will increase brand awareness and generate leads from a niche audience highly interested in travel.

Learn more

Personalized Price Alerts and Promotions

Utilize user data to send targeted price alerts and promotions for flights based on their past searches and preferences. This strategy will enhance customer engagement and drive conversions by offering relevant deals at the right time.

Learn more

Loyalty Program Expansion

Expand the MyRewardsProgram to include tiered benefits, exclusive discounts, and early access to special deals. This strategy will incentivize repeat bookings and foster customer loyalty, leading to increased revenue and retention.

Learn more

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