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Major Markets
Key Competitors
Bad Ass Coffee of Hawaii positions itself as a purveyor of premium, American-grown Hawaiian coffee, embodying the 'aloha spirit' with a unique, authentic, and slightly edgy brand identity.
Customer sentiment appears positive, driven by appreciation for authentic Hawaiian coffee and the brand's unique identity. The "Ohana Rewards" and "Cup O' Joe for a Soldier Program" foster loyalty and community among consumers.
The key value proposition is access to premium, authentic Hawaiian coffee, offering a unique taste and cultural experience. This is combined with a distinctive brand that fosters community and supports social causes, appealing to conscious consumers and businesses alike.
Authentic Hawaiian coffee sourcing and quality.
Diverse product offerings including wholesale and merchandise.
Established brand identity with franchising model.
Geographic concentration in current physical locations.
Potential reliance on Hawaiian coffee supply.
Market competition from larger coffee chains.
Expand franchise network in new territories.
Grow e-commerce sales and subscription models.
Develop new products catering to evolving consumer tastes.
Intense competition in specialty coffee market.
Economic downturns impacting consumer spending.
Supply chain disruptions for Hawaiian coffee.
Primarily focused on the US market with strong expansion plans in key states. International presence is minimal but growing in select countries.
United States
95% market share
Canada
2% market share
United Kingdom
1% market share
Australia
0.8% market share
Germany
0.5% market share
25-45 years
Male • Female
United States • Canada
40-65 years
Male • Female
Coastal US Cities • Hawaii
18-35 years
Male • Female
University Towns • Suburban Areas
30-60 years
Male • Female
Major US Business Hubs • International Markets
20-70 years
Male • Female
United States • Military Bases Abroad
Data shown in percentage (%) of usage across platforms
Implement a tiered loyalty program ('Ohana Rewards') that rewards repeat customers with exclusive discounts, early access to new products, and special perks. This will increase customer retention and encourage repeat purchases, solidifying the brand's connection with coffee enthusiasts.
Learn moreLaunch a referral contest incentivizing existing customers to refer new customers with attractive rewards, such as free coffee, merchandise, or discounts. This will expand the customer base organically and leverage the brand's existing loyal following, capitalizing on the 'aloha spirit' and sense of community.
Learn moreDevelop personalized onboarding flows for new online customers based on their expressed interests (e.g., Hawaiian coffee, merchandise, wholesale inquiries). This will enhance the user experience, drive engagement, and guide customers towards relevant products and services, increasing conversion rates.
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