Find stats on top websites
Executive Summary
ARW Home is a home warranty company that provides service contracts designed to protect homeowners from the cost of unexpected repairs to their appliances and major home systems. They offer a range of plans to suit different needs and budgets, including options that cover appliances, home systems, or a combination of both. The company operates by connecting customers with a network of pre-screened, licensed technicians who perform the necessary repairs or replacements when covered items break down due to normal wear and tear. ARW Home emphasizes customer service, offering 24/7 claims filing and a 30-day money-back guarantee. They position themselves as a reliable partner for homeowners seeking peace of mind and financial protection against the inevitable breakdowns of home components.
Industries
Major Markets
United States
Canada
United KingdomKey Competitors
ARW Home Top Products
Brand Positioning
ARW Home positions itself as a reliable home warranty provider offering comprehensive coverage and 24/7 customer service to protect homeowners from unexpected repair costs, emphasizing convenience and financial security.
Customer Sentiments
Customer sentiment is mixed, with appreciation for comprehensive coverage and 24/7 service balanced by concerns about service delays and claim costs; this suggests the need for improved service delivery and communication.
ARW Home Key Value Propositions
ARW Home's key value proposition is providing financial protection and convenience to homeowners by covering the cost of unexpected home repairs through a network of pre-screened technicians. They offer peace of mind by ensuring that breakdowns of major home systems and appliances are handled efficiently and affordably.
ARW Home SWOT Analysis
Strengths
Comprehensive coverage options.
24/7 customer service availability.
Network of pre-screened technicians.
Weaknesses
Potential for high claim costs.
Customer complaints about service delays.
Limited brand awareness compared competitors.
Opportunities
Expansion into new geographic markets.
Partnerships with real estate companies.
Offer additional services like home maintenance.
Threats
Increasing competition in home warranty.
Economic downturn impacting sales.
Negative customer reviews affecting reputation.
ARW Home operates in the home warranty industry, which is a segment of the broader home services market. This industry provides service contracts that cover the repair or replacement of home appliances and systems when they break down due to normal wear and tear. It overlaps with the insurance industry to some extent, but unlike homeowners insurance (which covers events out of your control like natural disasters), home warranties focus on failures due to normal use. The industry serves homeowners and real estate professionals and competes with other warranty providers, repair service companies, and manufacturers' extended warranty programs.
Market Growth Stage
Pace of Market Growth
ARW Home Target Audience
Geographic Insights
The primary market for ARW Home is the United States, followed by Canada. Other potential markets include the United Kingdom, Australia, and Germany but the share is comparitively lower.
Top Countries
United States
80% market share
Canada
8% market share
United Kingdom
4% market share
Australia
3% market share
Germany
2% market share
Recommended Marketing Strategiesfor ARW Home
Transform Your Ideas into Action in Minutes with WaxWing
Sign up now and unleash the power of AI for your business growth
