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Abstrakt is a real-time call guidance and automated quality assurance platform that helps businesses improve call outcomes. Their software integrates with existing call center infrastructure to provide agents with instant recommendations, automate call scoring and compliance monitoring, and deliver actionable insights for coaching and performance improvement.
Company : Abstrakt
Industry : Sales EnablementCall Center SoftwareConversational Intelligence
Abstrakt Key Value propositions
Abstrakt Latest news
Why Your Top Rep Is Probably Not Your Top Manager - Kevin Dorsey
Jun 7, 2022 ... 14 Secrets that Abstrakt has Revealed · Abstrakt. Don't miss out on the latest & greatest. Let's Chat: [email protected] · YouTube · Twitter ...
Abstrakt Marketing Group Excels as Top Workplace USA for Second ...
... Artificial Intelligence · Blockchain ... News provided by. Abstrakt Marketing Group. Mar 20, 2024, 15:28 ... This latest recognition adds to Abstrakt's ...
Explain It To Me Like I'm Five - Abstrakt Podkast
Apr 26, 2022 ... Buckle up ladies and gentlemen, you'll be at the edge of your seat as you listen to the latest episode of The Abstrakt Podkast featuring ...
Abstrakt | LinkedIn
Oct 13, 2022 ... Remove uncertainty on calls and give your agents the power of real-time. Website: https://bit.ly/Abstraktai. External link for Abstrakt.
Abstrakt SWOT Analysis
Strengths
Real-time call guidance technology.Integrations with existing call center infrastructure.Strong focus on data-driven insights and analytics.
Weaknesses
Relatively new company with limited brand awareness.Pricing information not readily available, potentially hindering comparisons.Dependence on the effectiveness of AI algorithms and natural language processing.
Opportunities
Expand into new industries and verticals beyond current targets.Develop partnerships with CRM and communication platform providers.Offer additional features such as sentiment analysis and agent performance benchmarking.
Threats
Competition from established players in the call center software market.Rapid advancements in AI and conversational intelligence technology requiring constant innovation.Data security and privacy concerns related to handling sensitive customer information.
Top Marketing Strategies for Abstrakt
Abstrakt User Persona
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Abstrakt Geographic and Demographic Insights
Geographic Insights: Abstrakt's primary market is the United States with a 60% market share, followed by Canada and the UK. Other significant markets include Australia and Germany.
United States
60%
Canada
15%
United Kingdom
10%
Australia
7.5%
Germany
7.5%
Demographic Insights: Abstrakt's target audience consists of professionals aged 25-44, predominantly male (55%), reflecting leadership roles in sales and customer service.
Abstrakt Socio-economic Profile
Household and Income Insights: Abstrakt's users typically belong to households of 3-4 members with medium income levels, aligning with their professional profiles and industry focus.
Educational and Employment Insights: Abstrakt's user base primarily comprises full-time employed individuals (70%) with University or College-level education (60%), aligning with their professional roles and the need for specialized skills.
Abstrakt Behavioral Insights
Interest-Based Insights: Abstrakt's target audience is interested in sales training, customer service strategies, technology trends, business growth, leadership development, data analytics, and industry events.
Technology and Social Media Usage: Target users prefer desktop devices (60%) and are highly active on LinkedIn (65%). They also engage with YouTube, Twitter, and Facebook.
Abstrakt Top Competitors
Competitor | Estimated market share | Top domains |
---|---|---|
Gong | 40% | Conversational Intelligence, Sales Coaching, Revenue Intelligence |
Chorus.ai (ZoomInfo) | 35% | Conversation Intelligence, Sales Enablement, Meeting Intelligence |
Salesloft | 25% | Sales Engagement, Sales Automation, Sales Cadence |