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The Human Capital Management (HCM) industry is rapidly evolving, driven by digital transformation and the increasing need for integrated, data-driven solutions. Cloud-based platforms are dominating, offering efficiency and accessibility. The focus is shifting towards comprehensive solutions that combine payroll, HR, benefits, and analytics to support strategic decision-making and enhance employee experience.
Total Assets Under Management (AUM)
Market Size (USD) in United States
~Approximately 20 billion USD
(10-12% CAGR)
- Driven by increasing adoption of cloud-based solutions.
- Focus on integrated platforms for efficiency.
- Growing demand for advanced analytics.
20 billion USD
AI and ML are revolutionizing HCM by automating routine tasks, enhancing predictive analytics for workforce planning, and personalizing employee experiences.
Blockchain technology can provide immutable and secure records for sensitive HR data, improving data integrity, privacy, and simplifying credential verification.
Moving beyond traditional business intelligence, advanced people analytics uses sophisticated algorithms to uncover deeper insights into employee behavior, engagement, and talent trends.
The U.S. Securities and Exchange Commission (SEC) adopted new rules in July 2023 requiring public companies to disclose material cybersecurity incidents within four business days and to periodically disclose their cybersecurity risk management, strategy, and governance.
While primarily for public companies, this pushes all vendors, including HigherUp HCM, to elevate their data security and incident response capabilities to meet the heightened expectations and demands of their clients who may be public or supply to public entities.
Various states, building on the California Consumer Privacy Act (CCPA) and its amendment CPRA (2020/2023), as well as laws like the Virginia CDPA (2023) and Colorado CPA (2023), are implementing comprehensive data privacy regulations that grant consumers more control over their personal data, including employee data.
HigherUp HCM must ensure its platform and practices are compliant with a patchwork of evolving state-level data privacy laws, particularly concerning how employee data is collected, stored, processed, and shared, impacting data management and consent processes for SMB clients.
There is an ongoing trend of increased enforcement by the Department of Labor (DOL) and state labor agencies regarding wage and hour compliance, including issues like overtime calculation, misclassification of employees, and accurate timekeeping, often leading to significant penalties for non-compliance.
HigherUp HCM's payroll and time & attendance modules must be robust and flexible enough to accurately track and process wages in compliance with complex and frequently updated federal and state labor laws, directly benefiting SMBs by mitigating legal risks.
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