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Major Markets
Key Competitors
HigherUp HCM positions itself as a unified, cloud-based solution for SMBs, offering integrated HCM services with powerful workforce analytics to drive data-driven decision-making and optimize human capital for profitability.
Customer sentiment is likely positive due to the emphasis on unified solutions, robust analytics, and superior customer experience. The focus on addressing key pain points like data silos and manual processes suggests the brand resonates with its target audience's needs.
HigherUp HCM's key value proposition lies in providing SMBs with a single, cloud-based platform for all HCM needs, eliminating data silos and offering powerful workforce analytics for strategic decision-making. This enables businesses to move beyond guesswork, optimize human capital, and improve profitability and productivity.
Offers a unified, cloud-based HCM solution.
Provides robust workforce analytics for data-driven decisions.
Emphasizes superior customer experience and support.
Specific pricing details are not disclosed.
Reliance on iSolved platform could limit customizability.
Targeting SMBs might lead to smaller contract values.
Growing demand for integrated HR and payroll solutions in SMBs.
Ability to expand analytics offerings for deeper insights.
Potential for strategic partnerships with other business service providers.
Strong competition from established players like ADP and Paychex.
SMB market can be price-sensitive.
Data security breaches or system downtimes could damage reputation.
Primarily focused on the US market, with a small presence in Canada, UK, Australia, and Germany, reflecting a concentrated approach.
United States
95% market share
Canada
2% market share
United Kingdom
1% market share
Australia
0.5% market share
Germany
0.5% market share
40-65 years
Male • Female
United States
35-60 years
Male • Female
United States
30-55 years
Female • Male
United States
30-50 years
Male • Female
United States
28-45 years
Male • Female
United States
Data shown in percentage (%) of usage across platforms
Create an interactive ROI calculator on the HigherUp HCM website. This will allow potential customers, specifically CEOs, CFOs, and HR executives, to input their company data and see the potential return on investment they could achieve by using HigherUp HCM's unified platform, showcasing the value proposition of data-driven decision-making.
Learn moreImplement a personalized user onboarding experience that caters to the specific needs and roles of CEOs, CFOs, and HR executives. This will ensure a smooth and effective adoption of the platform, highlighting the features most relevant to their responsibilities and demonstrating how HigherUp HCM can address their unique pain points, such as disparate systems and manual processes.
Learn moreIntegrate product demos showcasing the core features (Payroll, HR, Benefits, Time & Attendance) directly on the landing pages. This will demonstrate the value of HigherUp HCM's unified platform and workforce analytics capabilities and highlight the ease of use for decision-makers in small to medium sized businesses.
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