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Major Markets
Key Competitors
Visit Salt Lake positions itself as the comprehensive gateway to Salt Lake City, offering diverse experiences for leisure, business, and events, making it an accessible and value-rich destination for all.
Customer sentiment appears positive, as the comprehensive resources and value-added passes offered by Visit Salt Lake directly address common traveler pain points like fragmented information and cost concerns. The focus on diverse interests and inclusive content also caters to a broad audience, fostering satisfaction.
Visit Salt Lake's key value proposition is its role as a comprehensive digital ecosystem, providing extensive information, diverse experiences, and value-added passes to attract and facilitate memorable visits. It also serves as a vital resource for event and meeting planners, simplifying logistics for large-scale gatherings.
Comprehensive information hub for diverse travelers.
Strong focus on various niche segments.
Offers multiple value-added passes and discounts.
No explicit subscription pricing for individual users.
Limited direct revenue streams from general public.
Dependence on local businesses for membership income.
Expand reach in international markets beyond North America.
Develop more personalized trip planning tools.
Leverage digital platforms for virtual experiences.
Competition from other DMOs and travel platforms.
Economic downturns impacting travel budgets.
Negative perception due to local or global events.
Primarily targets domestic travelers from the US, Canada, and Mexico, with a growing interest from international markets, especially the UK and Australia.
United States
80% market share
Canada
8% market share
Mexico
4% market share
United Kingdom
2% market share
Australia
1.5% market share
25-60 years
Male • Female
United States • Canada • Mexico
20-45 years
Male • Female
United States • Canada • Global
30-70 years
Male • Female
United States • Canada • Global
18-35 years
Male • Female
United States • Local
25-65 years
Male • Female
United States • Global
Data shown in percentage (%) of usage across platforms
Tailor the website experience based on visitor type (Leisure Traveler, Event Attendee, Local Resident) by showcasing relevant content and offers on landing pages. This will improve engagement by delivering personalized information and increasing conversion rates.
Learn moreCreate curated packages like 'Adventure Bundles' (ski pass + accommodation) or 'Culture Packs' (museum tickets + dining discounts) targeting Leisure Travelers, and 'Meeting Packages' with venue, catering, and entertainment options for Event Attendees. Bundling increases perceived value and encourages visitors to book more activities.
Learn moreShowcase visitor photos and reviews on the website and social media using a dedicated hashtag to promote authenticity and build trust. Integrating this content encourages potential visitors to imagine themselves experiencing Salt Lake and fosters a sense of community.
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