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Onboard Credit

Onboard Credit is a marketing platform that connects cruise travelers with a network of travel agencies offering onboard credit incentives. They partner with travel agencies to provide a best-price guarantee and added value to customers while helping agencies generate leads. Onboard Credit also promotes businesses in cruise destinations, offering advertising and promotional opportunities.

Company : Onboard Credit

Industry : TravelTourismCruise

Major Markets

United States flagUnited States
Canada flagCanada
United Kingdom flagUnited Kingdom

Key Competitors

CruiseCritic
Expedia
Priceline

Onboard Credit Key Value propositions

Onboard Credit
Best Price Guarantee
Cruise Deals
Travel Agents Network

Onboard Credit SWOT Analysis

Strengths

Partnerships with travel agencies offer wide cruise options and competitive pricing.Best-price guarantee can attract price-conscious customers.Onboard credit incentives add value and attract budget-conscious travelers.

Weaknesses

Reliance on the cruise industry makes it vulnerable to industry downturns.Brand awareness might be limited compared to larger travel platforms.Dependence on travel agent partners for customer service and satisfaction.

Opportunities

Expand partnerships with cruise lines for exclusive offers and wider reach.Develop a mobile app for convenient booking and access to travel information.Target niche cruise markets like luxury or adventure travel.

Threats

Competition from large online travel agencies (OTAs) with extensive resources.Economic downturn or travel disruptions could impact demand for cruises.Changing consumer preferences and the rise of alternative vacation options.

Top Marketing Strategies for Onboard Credit

Leverage Influencer Marketing

Partner with travel influencers and bloggers to promote Onboard Credit and its value proposition to their audience. This will increase brand awareness and generate leads for travel agencies.

Develop a Loyalty Program

Implement a loyalty program that rewards repeat customers with exclusive perks and discounts on cruises and onboard credit. This will encourage customer retention and drive repeat business.

Expand Destination Marketing

Enhance the platform's focus on promoting businesses in cruise destinations. This will attract more businesses to partner with Onboard Credit and offer valuable experiences to travelers.

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Onboard Credit User Persona

Onboard Credit Geographic and Demographic Insights

Geographic Insights: Onboard Credit's primary market is the US (60%), followed by Canada (15%). The UK, Australia, and Germany represent significant but smaller markets.

Top Countries

  • United States flag

    United States

    60%

  • Canada flag

    Canada

    15%

  • United Kingdom flag

    United Kingdom

    10%

  • Australia flag

    Australia

    5%

  • Germany flag

    Germany

    5%

Demographic Insights: Onboard Credit's target audience is primarily female (55%) and skews slightly older, with the largest age group being 35-44 (25%).

Age Distribution

Gender Distribution

Onboard Credit Socio-economic Profile

Household and Income Insights: Onboard Credit targets households of 3-4 people (40%) with a predominantly medium income level (60%).

Educational and Employment Insights: Onboard Credit's primary users are likely full-time employees (60%) with a university or college education (60%).

Households Size

Income Distribution

Education Level

Employment Status

Onboard Credit Behavioral Insights

Interest-Based Insights: Users are interested in travel, cruises, vacation planning, family activities, dining, entertainment, and luxury goods.

Technology and Social Media Usage: Users favor YouTube, Instagram, and Facebook. They primarily use desktop devices, followed by Android and iOS devices.

Interests

TravelCruisesVacation PlanningFamily ActivitiesDestination DiningEntertainmentLuxury Goods

Device Breakdown

Social Media Usage

Onboard Credit Top Competitors

Competitor
Estimated market share
Top domains
CruiseCritic40%Cruises, Reviews, Deals
Expedia30%Travel, Flights, Hotels
Priceline20%Travel, Discounts, Negotiated Prices

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