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Key Competitors
The New York Times positions itself as the leading provider of high-quality, in-depth journalism and diverse premium content, trusted by informed, intellectually curious global citizens who seek comprehensive understanding and engaging experiences.
Customers generally exhibit positive sentiment due to the brand's reputation for trusted, high-quality journalism and diverse, engaging content verticals. However, some may express frustration with content fragmentation and potential political bias, though this is overshadowed by the perceived value of premium subscriptions.
The New York Times offers unparalleled access to high-quality, in-depth journalism and a diverse array of premium content, including games, cooking, and product reviews. It provides a trusted, comprehensive platform for intellectual engagement, entertainment, and practical information, catering to a global audience willing to pay for superior content.
Renowned brand for quality journalism.
Diverse content across multiple verticals.
Strong subscription-based revenue model.
Perceived political bias by some audiences.
Reliance on subscription revenue, susceptible to churn.
High competition from free news sources.
Expand international subscriber base.
Further develop new content verticals.
Leverage audio and video content for growth.
Decline in traditional journalism consumption.
Increased competition from digital-first news.
Misinformation and fake news impact trust.
Primarily US-centric, with significant presence in Canada and growing international reach, particularly in Europe and Australia.
United States
68.5% market share
Canada
7.2% market share
United Kingdom
4.5% market share
Australia
3.1% market share
Germany
2.8% market share
Tailor the onboarding experience to the specific interests and needs of each user based on their chosen content verticals (News, Games, Cooking, etc.). This will improve user engagement and retention by guiding them to the most relevant features and content for their specific interests.
Learn moreCreate compelling subscription bundles that combine different content verticals (e.g., News + Games, Cooking + Wirecutter) at a discounted price. This will encourage users to explore and subscribe to multiple offerings, increasing average revenue per user and overall subscriber base.
Learn moreSegment email newsletters based on users' content consumption habits and interests. Delivering highly relevant news, articles, and updates will increase engagement, drive traffic to the NYT website/app, and promote subscription upgrades.
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