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mPharma positions itself as the enabler of accessible, affordable, and authentic medication in Africa, fostering a healthier continent by empowering patients, pharmacies, and hospitals through innovative technology and supply chain solutions.
Customer sentiment appears to be largely positive, as mPharma addresses critical pain points like affordability, accessibility, and authenticity of medication for patients, and inventory management/financing for pharmacies. The 'Mutti card' and risk transfer for pharmacies indicate solutions directly alleviating customer frustrations.
mPharma's key value proposition lies in making essential medicines affordable and accessible to African populations through flexible payment options like the Mutti card. Simultaneously, it empowers pharmacies and hospitals by optimizing their supply chains, eliminating upfront inventory costs, and ensuring the availability of quality medication.
Strong ecosystem benefiting patients, pharmacies, and hospitals.
Innovative Mutti card for affordable, flexible payments.
Addresses critical issues: cost, stock-outs, counterfeits.
Limited public information on exact pricing for partners.
Dependence on mobile money infrastructure.
Expansion into new countries requires significant localized efforts.
Expand into more African countries with similar challenges.
Increase patient and pharmacy network significantly.
Deepen integration with public health initiatives.
Competition from other health tech and logistics companies.
Regulatory changes in various African countries.
Economic instability affecting affordability and demand.
mPharma's core operations are in Ghana and Nigeria, with significant presence and growth potential across other African nations, addressing regional healthcare needs.
Ghana
35% market share
Nigeria
25% market share
Kenya
10% market share
Zambia
8% market share
Zimbabwe
7% market share
25-65+ years
Male • Female
African Countries • Ghana • Nigeria • Zambia • Zimbabwe
30-60 years
Male • Female
African Countries • Ghana • Nigeria • Zambia • Zimbabwe
35-65 years
Male • Female
African Countries • Ghana • Nigeria • Zambia • Zimbabwe
22-45 years
Male • Female
African Countries • Ghana • Nigeria • Zambia • Zimbabwe
28-55 years
Male • Female
African Countries • Ghana • Nigeria • Zambia • Zimbabwe
Data shown in percentage (%) of usage across platforms
Offer patients a variety of payment methods and installment plans for medications, mirroring the success of the Mutti card. This will increase accessibility to essential medicines by removing financial barriers, especially for patients in Africa facing affordability challenges.
Learn moreImplement a guarantee on the authenticity and quality of medicines supplied through mPharma's network. This will build trust with patients and pharmacies, addressing concerns about counterfeit drugs and ensuring safe medication access.
Learn moreCraft tailored onboarding experiences for each buyer persona: patients, pharmacies, and hospitals. This ensures that each group quickly understands and adopts the mPharma solutions that best meet their specific needs, increasing engagement and platform usage.
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