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Industry Landscape
The IT consulting and software services industry is experiencing robust growth driven by accelerating digital transformation initiatives globally. Companies are heavily investing in cloud adoption, CRM platforms like Salesforce and Dynamics 365, and custom software development to enhance efficiency, customer experience, and innovation. Demand for specialized skills, particularly in emerging technologies, is high, leading to increased reliance on consulting partners and offshore development models. Cybersecurity concerns and the need for data analytics continue to shape market priorities.
Total Assets Under Management (AUM)
IT Services Market Size in United States
~Approximately 580 billion USD (2024)
(8.7% CAGR)
- Driven by digital transformation and cloud adoption.
- Strong demand for IT consulting and managed services.
- Growth in software development and modernization projects.
Total Addressable Market
580 billion USD
Market Growth Stage
Pace of Market Growth
Emerging Technologies
Generative AI in CRM
Integration of Generative AI into CRM platforms to automate content creation, personalize customer interactions, and enhance sales and service efficiency.
Hyperautomation
Leveraging advanced technologies like RPA, AI, ML, and process mining to automate as many business and IT processes as possible.
Composable Business Applications
Designing and developing modular, flexible software components that can be easily assembled and reassembled to meet changing business needs.
Impactful Policy Frameworks
American Data Privacy and Protection Act (ADPPA)
The proposed federal privacy law (ADPPA) aims to create a comprehensive national standard for data privacy in the US, requiring companies to minimize data collection and enhance data security.
This policy will necessitate significant adjustments for IT consulting firms to ensure client solutions are compliant with new data handling, consent, and security requirements, potentially increasing compliance costs and requiring new service offerings.
NIST AI Risk Management Framework (AI RMF 1.0) 2023
Published by the National Institute of Standards and Technology, the AI RMF provides voluntary guidance for organizations to manage risks associated with designing, developing, deploying, and using AI systems.
While voluntary, this framework will influence best practices for IT consulting in developing AI solutions, requiring CloudOnHire to incorporate ethical AI considerations and risk management into its custom software development and CRM integrations.
Cybersecurity and Infrastructure Security Agency (CISA) Regulations
CISA continuously updates its guidance and potential regulations, especially for critical infrastructure sectors, focusing on enhancing cybersecurity posture and incident reporting.
These regulations will increase the demand for robust cybersecurity consulting and secure software development practices, influencing CloudOnHire's service delivery and requiring adherence to higher security standards in its CRM and custom solutions.
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