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AlternaCX is a software company offering an AI-powered customer experience management platform. Their platform aggregates customer feedback from various sources, including surveys, reviews, social media, and more, using text analytics to provide actionable insights. They emphasize their ability to measure and improve customer experience, reduce manual analysis, and drive business outcomes like NPS improvement and churn reduction.
Company : AlternaCX
Industry : Customer Experience ManagementArtificial IntelligenceData Analytics
AlternaCX Key Value propositions