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AlternaCX

AlternaCX is a software company offering an AI-powered customer experience management platform. Their platform aggregates customer feedback from various sources, including surveys, reviews, social media, and more, using text analytics to provide actionable insights. They emphasize their ability to measure and improve customer experience, reduce manual analysis, and drive business outcomes like NPS improvement and churn reduction.

Company : AlternaCX

Industry : Customer Experience ManagementArtificial IntelligenceData Analytics

Major Markets

United States flagUnited States
United Kingdom flagUnited Kingdom
Germany flagGermany

Key Competitors

Qualtrics
Medallia
Sprinklr

AlternaCX Key Value propositions

Customer Experience Improvement
AI-Powered Insights
Data-Driven Decisions
Workflow Automation