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Airbnb is an online marketplace that connects people who want to rent out their homes with people who are looking for accommodations in that location. It offers a platform for hosts to list their properties and experiences, and for guests to book these offerings. Airbnb operates globally and provides a wide array of lodging options, from single rooms to entire houses, as well as unique experiences led by local hosts. The company generates revenue primarily through service fees charged to both hosts and guests for each booking made through the platform. It provides tools and resources to assist hosts in managing their listings and bookings. Airbnb facilitates transactions and offers features like AirCover for protection. Additionally, gift cards are available for purchase and redemption, allowing users to give the gift of travel.
Major Markets
Key Competitors
VRBO
Booking.com
VRBO
Strong focus on vacation rentals
Established brand reputation
Wide selection of properties
Less diverse accommodation options compared to competitors
Limited international presence
Customer service inconsistencies
Expansion into niche markets (e.g.
luxury rentals
pet-friendly stays)
Enhanced technology for property management
Partnerships with local experience providers
Increasing competition from other platforms
Regulatory challenges
Fluctuations in travel demand
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