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The WTO positions itself as the global authority for a rules-based, predictable, and free multilateral trading system, offering a forum for negotiations, dispute resolution, and trade policy oversight.
Customer sentiment appears generally positive, especially from member governments and businesses benefiting from predictable trade rules and dispute resolution. However, some stakeholders, like CSOs, may perceive a lack of inclusivity, as indicated by the "perceived lack of inclusivity for non-state actors" weakness.
The WTO's core value proposition lies in providing a stable, rules-based international trade system through comprehensive agreements and a robust dispute settlement mechanism. It also serves as a crucial forum for trade negotiations and offers extensive trade data and technical assistance to its members.
Provides a stable, rules-based multilateral trading system.
Effective dispute settlement mechanism for member states.
Offers extensive trade data, research, and technical assistance.
Decision-making by consensus can lead to slow progress.
Limited enforcement power without member state cooperation.
Perceived lack of inclusivity for non-state actors in some processes.
Address new global challenges like digital trade and climate change.
Enhance technical assistance for developing countries.
Strengthen collaboration with other international organizations.
Rise of protectionism and trade nationalism globally.
Challenges to its dispute settlement system's functionality.
Proliferation of regional trade agreements undermining multilateralism.
The WTO's key stakeholders are predominantly concentrated in major trading economies, with the US and China leading in engagement and policy influence, reflecting global trade power dynamics.
United States
15.5% market share
China
14% market share
Germany
8.5% market share
Japan
7% market share
India
6% market share
30-65 years
Male • Female
Global • Capital Cities • Geneva
25-70 years
Male • Female
Global • Major Business Hubs
22-60 years
Male • Female
Global • University Towns • Research Institutions
25-60 years
Male • Female
Global • Major News Centers
18-30 years
Male • Female
Global
Data shown in percentage (%) of usage across platforms
Develop a series of structured educational courses on international trade law, agreements, and policy. This will enhance the WTO's role as a knowledge hub and improve understanding of complex trade issues for member governments, businesses, and the general public, increasing engagement and adherence to global trade rules.
Learn moreTransform existing WTO reports, statistics, and research into various content formats, such as infographics, short videos, and blog posts. This will broaden the reach of WTO's information to different audiences, improving accessibility and comprehension of international trade topics.
Learn moreEncourage stakeholders (businesses, researchers, students) to share their insights, analyses, and experiences related to international trade using WTO resources. Showcasing UGC on the WTO website will foster a sense of community, increase engagement, and provide diverse perspectives on global trade issues.
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