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Wiley Online Library positions itself as a leading global provider of scholarly content, offering extensive academic journals and books for researchers, students, and professionals. It is a go-to platform for high-quality, peer-reviewed information across diverse disciplines.
Customer sentiment appears mixed, with appreciation for the vast content but frustration over high subscription costs and platform complexity. The need for readily accessible full-text articles and efficient research tools suggests a desire for improved user experience.
Wiley Online Library's key value proposition lies in providing unparalleled access to a vast collection of peer-reviewed scholarly content essential for academic research and professional development. It serves as a critical resource for individuals and institutions seeking authoritative information and advanced research tools.
Vast collection of peer-reviewed content.
Global brand recognition and reputation.
Strong relationships with academic institutions.
High subscription costs can deter individuals.
Platform complexity for some users.
Reliance on traditional publishing models.
Expand into emerging research fields.
Develop AI-powered research tools.
Increase open access publishing initiatives.
Rise of open access alternatives.
Piracy and unauthorized content access.
Competition from new digital platforms.
Wiley Online Library serves a global audience, with the highest concentration of users in the US and UK, followed by Germany, China, and India.
United States
35.5% market share
United Kingdom
10.2% market share
Germany
6.8% market share
China
5.1% market share
India
4.5% market share
18-25 years
Male • Female
Global Universities
26-40 years
Male • Female
Global Research Institutions
30-65 years
Male • Female
Global Hospitals • Corporate R&D
28-60 years
Male • Female
Global Libraries • Educational Institutions
55-75 years
Male • Female
Global
Data shown in percentage (%) of usage across platforms
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