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The 988 Suicide & Crisis Lifeline is a national network of local crisis centers that offers free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week in the United States. The Lifeline is committed to improving crisis services and suicide prevention by empowering individuals, advancing best practices for professionals, and building awareness.
Major Markets
24/7 availability
Nationwide network
Free and confidential
Reliance on government funding
Stigma surrounding mental health
Potential for long wait times
Expand online and text-based services
Partnerships with schools and communities
Public awareness campaigns
Funding cuts
Burnout among staff
Competition from other services
The industry or domain is mental health and suicide prevention.
The 988 Lifeline primarily serves the US, capturing a significant majority of the market. However, there's potential for international growth, particularly in Canada and the UK.
United States
95% market share
Canada
2% market share
United Kingdom
1% market share
Australia
0.5% market share
India
0.5% market share
The target audience is individuals who are experiencing suicidal thoughts or emotional distress. The website also provides resources for family and friends who are concerned about loved ones, and for professionals who work in suicide prevention.
Data shown in percentage (%) of usage across platforms
Run highly targeted digital ad campaigns on platforms like Facebook, Instagram, and Google Ads, focusing on keywords related to mental health, suicide prevention, and crisis support. This will increase awareness of the Lifeline and reach individuals who need its services.
Learn morePartner with mental health organizations, schools, universities, and community groups to promote the Lifeline. Conduct outreach events and workshops to educate the public about suicide prevention and crisis resources, increasing accessibility and building trust within communities.
Learn moreDevelop engaging content on social media platforms, including educational materials, stories of hope, and survivor testimonials. Utilize storytelling and user-generated content to foster community and provide relatable information, increasing awareness and encouraging help-seeking behavior.
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