Customer sentiment appears positive, as Singer Industrial focuses on meeting the critical needs of B2B industrial customers by providing reliable products and specialized services, while also valuing acquired businesses' heritage and continuity. This approach fosters trust and long-term relationships, especially with the promise of preserving employee roles and providing resources.

Focus marketing efforts on clearly communicating the unique 'local autonomy' and 'enhanced resources' value proposition to attract more acquisition targets and B2B customers.