Shock I.T. Support Competitor Insights

Major Markets

United States

Canada

Mexico

Key Competitors

CompuData

Dataprise

Top Marketing Channels

CompuData

Content Marketing
Examples: Blog posts on ERP trends, Whitepapers on cloud adoption, Case studies on successful IT implementations
Campaigns: ERP Solutions Spotlight, Cloud Migration Success Stories, Cybersecurity Best Practices Series

Search Engine Marketing (SEM)
Examples: Google Ads for 'ERP for manufacturing', SEO optimized articles on 'Managed IT services Philadelphia', Local SEO for 'IT support PA'
Campaigns: Managed IT Lead Generation, Cloud ERP Discovery, Data Security Solutions

Social Media Marketing
Examples: LinkedIn posts about industry insights, Facebook ads targeting SMB owners, YouTube tutorials on ERP features
Campaigns: Digital Transformation Series, SMB IT Insights, Customer Success Spotlight

Email Marketing
Examples: Newsletter for IT updates, Promotional emails for new services, Webinar invitations
Campaigns: Monthly IT Digest, Special Offer Alerts, Webinar Series Promotion

Direct Sales Team
Outbound calls to prospective clients, In-person consultations, Customized proposal presentations
New Client Onboarding Initiative, Solution-Specific Demos, Quarterly Sales Push

Partnership/Referral Programs
Collaborations with accounting firms, Referrals from existing clients, Technology vendor partnerships
Partner Growth Incentive, Client Referral Bonus, Strategic Alliance Program

Inbound Sales (Website/Contact Forms)
Website contact forms for service inquiries, Live chat support on website, Request-a-quote forms
Free IT Assessment Offer, Consult with an Expert, Get a Custom Quote

Webinars/Online Demos
Live webinars on ERP implementation, Recorded product demonstrations, Q&A sessions for potential clients
ERP Solutions Showcase, Cloud Services Masterclass, Cybersecurity Threat Briefing

Strong focus on ERP Solutions

Comprehensive cloud services offering

Established presence in Managed IT

Deep industry expertise in specific niches

Potentially high cost for their specialized ERP solutions

May not be as agile as smaller IT providers

Brand awareness might be concentrated in ERP space

Broader regional reach may dilute local focus

Growing demand for integrated ERP and IT solutions

Expansion into new industry verticals for ERP

Leveraging AI/ML in ERP and cloud services

Strategic acquisitions of smaller IT firms

Competition from larger

global ERP vendors

Rapid technological changes in cloud and ERP

Economic downturn affecting software investment

Cybersecurity threats to their clients' ERP systems