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Twilio
Podium
Twilio
Market leader in cloud communications
Extensive API offerings
Strong developer community
Global infrastructure.
Can be complex for non-developers
Pricing can be opaque for high volume users
Less out-of-the-box solution for SMBs.
Expansion into new vertical markets
AI/ML driven communication features
Broader enterprise adoption.
Increased competition from CPaaS providers
Regulatory changes in telecommunications
Economic downturn impacting tech spend.
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