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Business and Product Insights

Product Portfolio

Flock911 for Field Responders

911 Dispatcher Training & Coaching Solution

Prepared for Communities

Prepared Key Value Propositions

Prepared's key value proposition lies in its AI-powered, end-to-end platform that streamlines emergency response from call-taking to dispatch and field support. It directly addresses critical pain points for 911 centers and field responders, leading to faster, more accurate responses and improved staff well-being.

Enhanced Emergency Response
AI-Powered Efficiency
Improved Situational Awareness
Reduced Call Center Burden

Prepared Brand Positioning

Prepared is positioned as the leading AI-powered technology partner for 911 ECCs, committed to revolutionizing emergency response by enhancing efficiency, accuracy, and situational awareness to ultimately save lives and support public safety personnel.

Top Competitors

1

Motorola Solutions

2

Hexagon Safety & Infrastructure

3

RapidSOS

Customer Sentiments

Customer sentiment is highly positive, driven by testimonials highlighting the platform's ability to alleviate call center burdens, improve response times, and provide crucial real-time information to both call-takers and field responders.

Actionable Insights

Focus marketing efforts on measurable ROI from reduced non-emergency calls and improved call processing, leveraging case studies and direct testimonials.

Products and Features

Flock911 for Field Responders - Product Description

Flock911, powered by Prepared, is an AI-driven solution designed to enhance situational awareness and improve the safety of fire, police, and EMS field responders. The product leverages artificial intelligence to provide real-time insights and tools, ultimately aiming to optimize response efforts and protect personnel in dynamic field environments. It focuses on delivering critical information to responders, allowing them to make more informed decisions and navigate potentially dangerous situations more effectively.

Pros

  • Flock911 significantly improves real-time situational awareness for field responders, which is crucial for safety and effective operations
  • The AI-powered insights can lead to faster and more informed decision-making during critical incidents
  • By enhancing responder safety, the product directly addresses a primary concern for emergency services personnel and their organizations.

Cons

  • The reliance on AI means the system's effectiveness is highly dependent on the quality and availability of data, and potential biases in algorithms could lead to unintended consequences
  • Integration with existing, often disparate, emergency service communication and data systems might present significant technical challenges
  • Initial investment costs and ongoing maintenance for such advanced AI solutions could be a barrier for some smaller departments or agencies.

Alternatives

  • Competitors include other public safety technology providers offering CAD (Computer-Aided Dispatch) systems with integrated mapping and data capabilities
  • Companies like Motorola Solutions, Axon, and Esri offer various tools and platforms that provide situational awareness and communication for first responders
  • Generic enterprise AI and data analytics platforms could also be adapted for similar purposes, though perhaps lacking the specialized focus of Flock911.

Company Updates

Latest Events at Prepared

Careers at Prepared

Through this work, we discovered that 911 technology—despite its critical importance—is outdated and not meeting the needs of emergency responders. Using AI for ...

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Prepared | LinkedIn

Jun 30, 2025 ... Company size: 51-200 employees. Headquarters: New York, NY. Type: Privately Held. Founded: 2019. Locations. Primary. 575 Lexington Ave. New York ...

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Mike "Big Lug" Bialkowski Makes a Big Save

Nov 9, 2022 ... ... News. About. Company · Careers · Contact · Left. Back. Mike "Big Lug ... The team's mascot, a purple dinosaur with lug-nuts for nostrils named Big ...

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News Flash • Summerville, SC • CivicEngage

May 1, 2024 ... Built by the company Prepared, the platform enables our 9-1-1 ... It's important to note that the video call and text functions do not ...

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