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Major Markets
Key Competitors
Prepared is positioned as the leading AI-powered technology partner for 911 ECCs, committed to revolutionizing emergency response by enhancing efficiency, accuracy, and situational awareness to ultimately save lives and support public safety personnel.
Customer sentiment is highly positive, driven by testimonials highlighting the platform's ability to alleviate call center burdens, improve response times, and provide crucial real-time information to both call-takers and field responders.
Prepared's key value proposition lies in its AI-powered, end-to-end platform that streamlines emergency response from call-taking to dispatch and field support. It directly addresses critical pain points for 911 centers and field responders, leading to faster, more accurate responses and improved staff well-being.
AI-powered, end-to-end platform for 911 centers.
Proven impact with 10M+ calls processed.
Strong industry partnerships and testimonials.
Pricing not transparent, requiring custom quotes.
No explicit primary location mentioned.
Reliance on government contract cycles.
Expand to more PSAPs and emergency agencies.
Develop new AI features for public safety.
Global expansion beyond current markets.
Competition from established public safety tech.
Budget constraints in public sector.
Data security and privacy concerns.
Primarily focused on the US market, with a small presence in other developed nations, reflecting the specific nature of 911 systems.
United States
95% market share
Canada
2% market share
United Kingdom
1% market share
Australia
0.5% market share
Germany
0.5% market share
35-60 years
Male • Female
United States
30-55 years
Male • Female
United States
45-65 years
Male • Female
United States
25-50 years
Male • Female
United States
18-70 years
Male • Female
United States
Data shown in percentage (%) of usage across platforms
Create an interactive ROI calculator on the Prepared website that allows potential customers (911 ECC Directors/Managers) to input their current operational metrics (call volume, staff size, etc.) and see an estimated ROI based on Prepared's performance metrics (50% faster call processing, reduced burnout). This will showcase the tangible value and potential cost savings of implementing the Prepared platform, making it easier for decision-makers to justify the investment.
Learn moreImplement a personalized onboarding experience for new users (call-takers, dispatchers, supervisors) that highlights the features most relevant to their specific roles and pain points. This will accelerate user adoption, improve feature discovery, and ensure that users quickly understand the value of Prepared's platform in their daily workflows, leading to increased engagement and retention.
Learn moreImplement a charitable sales contribution program where a percentage of each Prepared subscription is donated to a public safety-related charity or cause. This can help to create a positive brand image, appeal to the values of the target audience (who are focused on public safety and community well-being), and differentiate Prepared from competitors by demonstrating a commitment to social responsibility.
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