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nyc.gov is the official website of the City of New York, serving as the central online portal for all municipal government services, information, and civic engagement. It functions as a comprehensive digital hub connecting residents, businesses, and visitors with various city agencies, departments, and programs. The 'business' of nyc.gov is to facilitate transparent and efficient governance by providing access to public records, service applications (e.g., permits, licenses, benefits), news and alerts, economic development resources, and cultural information. It aims to streamline interactions between the public and the government, enhance civic participation, and promote the city's resources and opportunities. While not a commercial enterprise in the traditional sense, its 'operations' involve digital delivery of essential public services, information dissemination, and fostering a well-informed and engaged citizenry.

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