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Zoom

Microsoft Teams

Top Marketing Channels

Zoom

  • Social Media Marketing
  • Examples: LinkedIn thought leadership posts, YouTube tutorials, Twitter updates and customer support
  • Campaigns: Zoom for Business, Work From Anywhere, Connect & Collaborate
  • Partnerships & Integrations
  • Examples: integrations with Slack, HubSpot, Salesforce; co-marketing with hardware providers like Poly, DTEN
  • Campaigns: Zoom App Marketplace, Certified Hardware Partners, Partner Spotlight

Top Sales Channels

  • Direct Sales (Enterprise)
  • dedicated account managers, custom solutions for large businesses, direct enterprise contracts
  • Enterprise Solutions Program, Strategic Account Growth, Custom Deployment Services
  • Online Sales (Self-Service)
  • subscription plans on website, freemium model to paid tiers, e-commerce checkout for licenses
  • Basic to Pro Upgrade, Small Business Starter Pack, Annual Plan Discount
  • Channel Sales (Resellers/VARs)
  • partner programs for value-added resellers, distribution networks, managed service provider partnerships
  • Reseller Partner Program, VAR Incentive Program, MSP Collaboration Initiative

LiveConvos SWOT Analysis

Strengths

Dominant market share

strong brand recognition

user-friendly interface

comprehensive feature set (webinars

rooms)

Weaknesses

Security concerns in the past

potential for 'Zoom fatigue'

high pricing for advanced features

Opportunities

Growing demand for hybrid work solutions

expansion into new verticals (education

healthcare)

AI integration for productivity

Threats

Intense competition from Microsoft Teams and Google Meet

potential data privacy regulations

evolving user preferences for communication tools

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