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GoScanPay Target Audience

The target audience for GoScanPay encompasses a wide range of businesses that require a modern and flexible payment solution. Specifically, this includes brick-and-mortar retail establishments of varying sizes, from independent boutiques to chain stores, that seek to enhance their in-store customer experience and streamline checkout. Restaurants, cafes, and bars are also a strong target, as they can benefit from order-at-table or pay-at-table functionalities via QR codes, improving efficiency and table turnover. Mobile businesses like food trucks, pop-up stores, and market vendors are also ideal targets due to the solution's portability and minimal hardware requirements. Additionally, service-based businesses such as salons, spas, and local service providers who need to accept payments on-site without complex POS setups are part of their audience. The common thread among these target segments is their desire to reduce payment processing friction, lower operational costs related to hardware, and offer diverse payment options to cater to a tech-savvy customer base. They are likely businesses seeking an upgrade from traditional, clunky payment terminals or those looking for a more affordable and scalable alternative.

User Segments

Age: 45

Gender: Male

Occupation: Restaurant Owner/Head Chef

Education: Associate Degree in Culinary Arts

Age: 32

Gender: Female

Occupation: Cafe Manager

Education: Bachelor's Degree in Business Administration

Age: 29

Gender: Male

Occupation: Food Truck Owner

Education: Associate Degree in Hospitality Management

Chef Antoine

Chef Antoine

Age: 45
Gender: Male
Occupation: Restaurant Owner/Head Chef
Education: Associate Degree in Culinary Arts
Industry: Restaurant
Channels: YouTubeFacebookInstagram

Goals

  • To significantly reduce operational costs by minimizing expensive POS hardware and subscription fees
  • To enhance customer experience by offering quick, convenient, and modern payment options like QR codes and contactless payments
  • To streamline the checkout process during peak hours to improve table turnover and overall efficiency.

Pain Points

  • Dealing with frequent hardware malfunctions and maintenance issues of traditional POS systems that disrupt service
  • High monthly fees and transaction costs from existing payment processors eating into profit margins
  • Slow payment processes leading to long queues and customer dissatisfaction, especially during busy times.

GoScanPay Geographic Distribution

GoScanPay's primary market is North America, with significant presence in the US and Canada. They also have a notable footprint in key European and Oceanic markets, reflecting potential global expansion.

Top Countries

United States flag

United States

45.5%
Canada flag

Canada

25%
United Kingdom flag

United Kingdom

10%
Australia flag

Australia

7.5%
Germany flag

Germany

5%

Age Distribution

Key Insights

Primary age group concentration shows strong presence in:

31-35

Most active age range

Target Audience Socio-economic Profile

GoScanPay targets small business owners, predominantly from medium to high-income households. These users often live in 2-4 person households, aligning with family business structures.

Employment Status

Income Distribution

Education Level

GoScanPay Behavior Analysis

Behavior Profile

Technology Adoption
Business Growth Strategies
Customer Service Improvement
Digital Marketing
Financial Planning
Online Payments Preference
QR Code Usage
Contactless Payments
Mobile-First Payments
Streamlined Checkout
Operational Efficiency
Modern Payment Options
Hardware-Light Solutions
Ease of Use
Social Media Engagement (Facebook)
Professional Networking (LinkedIn)
Mobile Device Usage (Android/iOS)
Data Insight Seeking
Competitive Analysis
Risk Aversion (Fees/Contracts)

Device Breakdown

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