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The e-commerce marketing industry is currently experiencing significant growth, driven by the continued expansion of online retail, particularly in the DTC sector. There's a strong emphasis on customer retention, personalization, and leveraging data analytics to optimize customer lifetime value (LTV). Automation and AI are becoming critical for scalable and effective campaigns, simplifying complex strategies for businesses of all sizes. The focus is shifting from pure acquisition to nurturing existing customer relationships for sustainable growth.
Total Assets Under Management (AUM)
E-commerce Sales Revenue in United States
~Approximately 1.12 Trillion USD (2023)
(11.1% (2023) CAGR)
Growth is driven by: 1. Increased online shopping adoption. 2. Mobile commerce expansion. 3. Growing investment in digital marketing strategies.
1.4 Trillion USD
Generative AI tools are increasingly being used to create personalized marketing copy, product descriptions, and ad creatives at scale, enabling hyper-personalization without manual effort.
Advanced predictive analytics and machine learning are enhancing the ability to forecast customer behavior, identify purchase patterns, and segment audiences with greater accuracy for proactive engagement.
The shift towards composable commerce allows e-commerce brands to select and integrate best-of-breed marketing and operational tools, providing flexibility and scalability beyond monolithic platforms.
The CPRA, effective January 1, 2023, expands on the CCPA, granting consumers more control over their personal data, including the right to correct inaccurate information and limit the use and disclosure of sensitive personal information.
This policy increases the complexity of data handling for e-commerce marketers, requiring more robust data privacy practices and transparent consent mechanisms to avoid penalties.
While COPPA has been in effect since 1998, the FTC continues to issue guidance and enforce its rules, particularly regarding online services directed at children under 13 and the collection of their personal information.
E-commerce businesses targeting younger audiences or collecting data from them must implement strict age-gating and parental consent mechanisms, affecting data collection for personalization and marketing.
The Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act are continuously enforced by the FCC and FTC, regulating SMS and email marketing with strict consent, opt-out, and identification requirements.
These acts directly impact Repeat's ability to facilitate automated SMS and email campaigns, requiring rigorous compliance checks for consent management and clear opt-out processes to prevent legal issues for brands.
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