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Major Markets
Key Competitors
Gong
Clari
Salesforce Einstein
Gong
Strong brand recognition in revenue intelligence
Comprehensive conversation intelligence capabilities
Large existing customer base
Robust AI and machine learning for sales insights.
Can be perceived as expensive
Complexity in initial setup and adoption
Primarily focused on sales conversations
not broader CRM automation.
Expand into broader RevOps functions
Develop more integrations with non-CRM tools
Target SMB market with simplified offerings
Leverage AI for proactive coaching and forecasting.
Emergence of new AI sales tools
Salesforce's own AI advancements
Data privacy concerns
Economic downturns impacting sales tech budgets.
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