Customer sentiment appears to be positive for the product's core value proposition, as evidenced by the clear identification of desired outcomes by the personas (e.g., enhanced security, streamlined management). However, potential customers face frustrations related to integrating disparate systems, justifying ROI, and overcoming resistance to change, suggesting a need for Cortina Access to clearly articulate solutions to these pain points.

Develop case studies and testimonials that highlight successful integrations and quantify the return on investment for Cortina Access solutions to appeal to key decision-makers.