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The e-commerce and DTC industry is experiencing rapid evolution, driven by increasing online penetration and changing consumer behavior. Brands face rising customer acquisition costs and fierce competition, necessitating sophisticated, data-driven growth strategies. There's a strong demand for agencies that can provide holistic solutions, blending performance marketing with retention and operational efficiency to ensure profitable scaling.
Total Assets Under Management (AUM)
E-commerce Sales in United States
~Approximately $1.11 trillion (2024 estimate)
(11.1% (2024 estimate) CAGR)
- Driven by increasing online consumer spending.
- Influenced by mobile commerce and new technologies.
- Sustained by robust logistical and payment infrastructures.
713.8 billion USD
AI models capable of generating highly personalized ad copy, product descriptions, and creative assets at scale, optimizing campaign performance and reducing content creation costs.
Leveraging machine learning to forecast customer lifetime value (LTV), predict purchase behavior, and identify optimal customer segments for targeted marketing efforts.
The integration of blockchain, NFTs, and metaverse experiences to create new avenues for customer engagement, loyalty programs, and direct-to-avatar commerce.
The CPRA, effective January 1, 2023, expands upon the CCPA, strengthening consumer data privacy rights and establishing the California Privacy Protection Agency (CPPA) to enforce these regulations.
This necessitates stricter data handling practices, impacts targeted advertising capabilities, and increases compliance costs for e-commerce businesses operating in or serving California consumers.
The FTC updated its Endorsement Guides in June 2023 to address reviews, testimonials, and influencer marketing, emphasizing clearer disclosure of material connections and truthful claims.
E-commerce brands must ensure transparent influencer partnerships and accurate customer reviews to avoid penalties and maintain consumer trust.
While an EU regulation, the DSA, fully effective February 17, 2024, impacts global e-commerce platforms and services by requiring greater accountability for content moderation, transparency in advertising, and protection against illicit goods.
US-based e-commerce agencies and brands serving EU customers via large platforms may face increased scrutiny on ad targeting, product safety, and content policies, requiring adjustments to their digital marketing strategies.
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