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The credit union industry is currently experiencing significant digital transformation, with a strong emphasis on enhancing online and mobile banking experiences to meet evolving member expectations. While maintaining its community-focused, member-owned cooperative model, the sector faces increasing competition from traditional banks and fintechs. Growth is driven by competitive rates, personalized service, and continued innovation in digital offerings.
Total Assets Under Management (AUM)
Total Credit Union Assets in United States
~Approximately $2.2 trillion
(10-12% CAGR)
- Asset growth is driven by increased deposits.
- Strong loan demand, especially mortgages and auto loans.
- Digitalization of services attracts new members.
2.2 trillion USD
Utilizing artificial intelligence and machine learning to offer hyper-personalized financial advice, product recommendations, and customer service experiences.
Implementing distributed ledger technology to enhance security, transparency, and efficiency of financial transactions, including loan processing and record-keeping.
Leveraging APIs to securely share financial data with third-party providers, enabling seamless integration with fintech apps and offering expanded financial services to members.
The CFPB is actively developing rules under Section 1033 of the Dodd-Frank Act (2010) to give consumers more control over their financial data, mandating that financial institutions share consumer-permissioned data with third parties.
This policy will compel credit unions to develop secure API infrastructures, potentially increasing operational costs but also creating opportunities for new partnerships and service offerings.
The NCUA continually updates its cybersecurity regulations, emphasizing robust risk management frameworks, incident response plans, and third-party vendor oversight for credit unions to protect member data.
Credit unions must continuously invest in cybersecurity measures and employee training, increasing compliance costs but bolstering member trust and data protection.
The CRA, updated in 2023, aims to strengthen how banks and credit unions meet the credit needs of low- and moderate-income communities, with expanded assessment areas and evaluation criteria.
This modernization broadens the scope for credit unions to demonstrate community development efforts, influencing lending and investment strategies in underserved areas.
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