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Avalara Target Audience

Avalara's target audience spans across various industries and business sizes. It includes small businesses, mid-sized companies, and large enterprises in sectors such as retail (both brick-and-mortar and e-commerce), manufacturing, software (SaaS, subscriptions, and digital products), hospitality, short-term rentals, communications, and supply chain/logistics. Avalara also serves accounting firms and government/public sector entities. The company targets businesses needing help with sales tax, VAT, GST, property tax, business licenses, and other compliance requirements. Avalara's solutions cater to businesses operating domestically in the U.S. as well as those with international operations requiring cross-border tax compliance.

User Segments

Age: 42

Gender: Male

Occupation: CFO

Education: Master's Degree, Finance

Age: 38

Gender: Female

Occupation: Controller

Education: Bachelor's Degree, Accounting

Age: 48

Gender: Male

Occupation: VP of Finance

Education: Master's Degree, Business Administration

David Miller

David Miller

Age: 42
Gender: Male
Occupation: CFO
Education: Master's Degree, Finance
Industry: E-commerce
Channels: LinkedInYouTubeFacebook

Goals

  • Automate sales tax compliance processes to reduce manual efforts and errors, especially across multiple sales channels
  • Seamlessly integrate tax solutions with their e-commerce platform to ensure accurate tax calculations at checkout
  • Minimize the risk of audits and penalties by maintaining accurate and up-to-date tax compliance records.

Pain Points

  • Difficulty integrating tax compliance with existing e-commerce platforms
  • Spending excessive time on manual tax calculations and filings
  • Facing penalties due to errors in tax compliance.

Avalara Geographic Distribution

The primary market for Avalara is the United States, followed by the United Kingdom, Canada, Australia, and India, indicating a focus on developed economies with complex tax systems.

Top Countries

United States flag

United States

65%
United Kingdom flag

United Kingdom

12%
Canada flag

Canada

8%
Australia flag

Australia

6%
India flag

India

4%

Age Distribution

Key Insights

Primary age group concentration shows strong presence in:

31-35

Most active age range

Target Audience Socio-economic Profile

A significant portion of Avalara's target users belong to households with 2-4 members and have medium to high income levels, suggesting established professionals and business owners.

Employment Status

Income Distribution

Education Level

Avalara Behavior Analysis

Behavior Profile

Tax compliance automation
E-commerce integration
ERP systems
Accounting professionals
International business
Regulatory compliance
VAT/GST management
Exemption certificate management
Cross-border tax
TaxJar competitor
Vertex competitor
Sovos competitor
LinkedIn
YouTube
Desktop usage
Finance
Technology

Device Breakdown

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