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Amdocs Target Audience

Amdocs primarily targets communications and media service providers (CSPs) globally. Their target audience also includes financial service providers and enterprises looking to innovate and transform their business through digital solutions. The company serves over 350 communications and service provider customers in 85 countries and has relationships with over 600 content creators and 500 video distributors worldwide.

User Segments

Age: 48

Gender: Male

Occupation: Chief Technology Officer (CTO)

Education: Doctorate Degree, Telecommunications Engineering

Age: 42

Gender: Female

Occupation: VP, Digital Strategy

Education: Master's Degree, Business Administration

Age: 51

Gender: Male

Occupation: Chief Financial Officer (CFO)

Education: Master's Degree, Finance

Dr. David Chen

Dr. David Chen

Age: 48
Gender: Male
Occupation: Chief Technology Officer (CTO)
Education: Doctorate Degree, Telecommunications Engineering
Industry: Telecommunications
Channels: LinkedInYouTubeX

Goals

  • Drive innovation and digital transformation within the CSP to stay competitive
  • Improve customer experience and increase customer satisfaction scores
  • Streamline operations and reduce costs through automation and cloud adoption

Pain Points

  • Difficulty integrating new technologies with legacy systems
  • Resistance to change within the organization
  • Siloed data and lack of a unified view of the customer

Amdocs Geographic Distribution

Amdocs' key markets are the United States and India, constituting a large portion of its user base, followed by the United Kingdom, Germany and Australia indicating a strong presence in developed economies.

Top Countries

United States flag

United States

30%
India flag

India

25%
United Kingdom flag

United Kingdom

15%
Germany flag

Germany

10%
Australia flag

Australia

5%

Age Distribution

Key Insights

Primary age group concentration shows strong presence in:

31-35

Most active age range

Target Audience Socio-economic Profile

Amdocs' target users predominantly live in households of 3-4 people and have a medium to high income level, reflecting their professional status and industry.

Employment Status

Income Distribution

Education Level

Amdocs Behavior Analysis

Behavior Profile

Digital Transformation
Cloud Computing
Customer Experience
5G Technology
AI
Automation
Cybersecurity
Big Data
Innovation
LinkedIn
YouTube
Mobile Usage
Media Consumption
Reddit
Technology Adoption
Online Engagement
Content Creation

Device Breakdown

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