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Industry Landscape

The UX design industry is currently experiencing significant growth, driven by increasing demand for user-centered digital products and services. Companies across various sectors are recognizing the importance of UX in enhancing customer satisfaction, improving brand loyalty, and driving business outcomes. The industry is characterized by rapid innovation, with emerging technologies like AI and VR/AR creating new opportunities for UX designers. Focus on accessibility and inclusive design practices is also gaining prominence, reflecting a broader societal shift towards digital equity.

Industries:
User Experience (UX)Information Architecture (IA)Digital TransformationUser ResearchUsability

Total Assets Under Management (AUM)

UX Design Market Size in United States

~4.8 billion USD

(10% CAGR)

- Increased digital adoption across industries. - Growing emphasis on user-centric design. - Technological advancements driving innovation.

Total Addressable Market

12 billion USD

Market Growth Stage

Low
Medium
High

Pace of Market Growth

Accelerating
Deaccelerating

Emerging Technologies

Artificial Intelligence (AI)

AI-driven design tools automate tasks like user research analysis and content personalization, enhancing efficiency and enabling more data-driven design decisions.

Virtual and Augmented Reality (VR/AR)

VR/AR technologies are creating immersive UX experiences, requiring designers to adapt IA principles to three-dimensional environments and spatial interfaces.

Accessibility and Inclusive Design

Increased focus on inclusive design emphasizes the need for IAs that cater to diverse user needs and accessibility standards, ensuring digital equity and compliance.

Impactful Policy Frameworks

Americans with Disabilities Act (ADA) Title III

ADA standards (updated in 2010) require businesses to make their websites and digital content accessible to people with disabilities. While it's not explicitly mentioned for websites, courts have interpreted Title III to include online accessibility. The Web Content Accessibility Guidelines (WCAG) often serve as the benchmark for compliance and is updated on a rolling basis (WCAG 2.1 was published in 2018). WCAG 3.0 is in draft stage as of June 2024 and expected to be finalized in 2024-2025. The standards promote usability for people with disabilities.

Ensuring digital accessibility for individuals with disabilities, impacting how Aligned IA designs and structures information for diverse user groups.

California Consumer Privacy Act (CCPA)

The CCPA (2018) grants California residents certain rights over their personal data, including the right to know, the right to delete, and the right to opt-out of the sale of their personal information. It impacts how businesses collect, use, and share personal data, requiring them to implement data protection measures and provide transparency to consumers. The California Privacy Rights Act (CPRA) which amended CCPA in 2020 expands CCPA further by establishing the California Privacy Protection Agency (CPPA). CPRA went into effect January 1, 2023, with enforcement beginning July 1, 2023. CCPA is a state-wide law but it impacts any company that does business in the state of California, regardless of the business location. There are several updates made to the law every year and there is currently a ballot initiative to strengthen CPRA further on the California November 2024 ballot.

Protecting user data and privacy, influencing how Aligned IA handles user information during the design process and affecting the overall UX strategy for mission-driven organizations.

California Online Privacy Protection Act (CalOPPA)

CalOPPA (2003) requires websites and online services to conspicuously post a privacy policy if they collect personal information from California residents. The privacy policy must disclose what information is collected, how it is used, and with whom it is shared. It was the first state law in the U.S. requiring commercial websites and online services to post a privacy policy. CalOPPA was amended in 2013 requiring businesses to disclose how they respond to "do not track" signals or other mechanisms that provide consumers the ability to choose how their online activities are tracked. This amendment ensures that consumers are informed about the tracking practices of websites and online services they use, promoting transparency and control over their online privacy.

Enhancing transparency and user consent, influencing how Aligned IA designs consent mechanisms and explains data usage within digital interfaces, particularly for mission-driven organizations handling sensitive information.

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