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Zendesk Target Audience

Zendesk targets businesses of all sizes, from startups to enterprises. Their product offerings cater to various industries, including retail, financial services, healthcare, and more. They focus on businesses seeking comprehensive customer service solutions, including ticketing systems, live chat, help center software, and AI-powered automation.

User Segments

Zendesk Geographic Distribution

Zendesk's primary user base is in the US, capturing almost half the market, followed by emerging markets like India and developed economies like the UK, Canada, and Australia.

Top Countries

United States flag

United States

45%
India flag

India

15%
United Kingdom flag

United Kingdom

10%
Canada flag

Canada

8%
Australia flag

Australia

7%

Age Distribution

Key Insights

Primary age group concentration shows strong presence in:

31-35

Most active age range

Target Audience Socio-economic Profile

Zendesk's users are typically from households of 2-4 people with medium to high income levels, indicating a focus on established professionals and families.

Employment Status

Income Distribution

Education Level

Zendesk Behavior Analysis

Behavior Profile

Device Breakdown

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