GOALS

• Improve profitability across his network of dental practices by optimizing lab workflows and reducing operational costs
• Standardize procedures and implement technology solutions that enhance efficiency and communication between dentists, labs, and staff
• Attract and retain top dental talent by offering a modern, tech-forward work environment that supports professional growth

Frustrations

• Facing challenges in finding and managing reliable dental labs across multiple practice locations, ensuring consistent quality and turnaround times
• Struggling to control lab expenses and reduce variations in pricing across different labs and procedures, impacting overall profitability
• Managing the complexities of communication and logistics between numerous dental practices and labs, leading to delays and inefficiencies

GOALS

• Streamline administrative tasks related to lab orders, tracking, and communication, freeing up time for patient care and other responsibilities
• Reduce the occurrence of errors and miscommunications during the lab order process, improving accuracy and efficiency
• Contribute to the practice's financial success by identifying cost-saving opportunities and negotiating favorable rates with dental labs

Frustrations

• Dealing with time-consuming and error-prone manual processes for managing lab orders, often involving paper forms, phone calls, and emails
• Lacking real-time visibility into the status of lab cases, making it difficult to provide accurate updates to dentists and patients
• Facing difficulty in comparing pricing and services from different dental labs, making it challenging to make informed decisions that benefit the practice