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Major Markets
Key Competitors
Synthesia positions itself as the leading AI Video Communications Platform, enabling enterprises to create professional, scalable, and cost-effective video content without traditional production hurdles, emphasizing efficiency and trust.
Customer sentiment is highly positive, driven by the platform's ability to save time and cost in video production, alongside enhancing engagement and consistency in communications. Users appreciate the ease of use and scalability, making complex video creation accessible.
Synthesia's key value proposition is empowering large organizations to generate high-quality video content rapidly and at scale, significantly reducing the time, cost, and complexity associated with traditional video production. This enables enhanced communication, training, and marketing efforts through engaging, easily updatable AI-generated videos.
Leading AI video platform with diverse features.
Strong enterprise focus and Fortune 100 adoption.
Robust security, ethical AI, and compliance.
Reliance on AI avatars limits true human interaction.
Subscription model may deter smaller, one-off users.
Unused minutes do not roll over, potential waste.
Expanding into new industry verticals for video content.
Enhancing AI capabilities for more complex video tasks.
Increased demand for remote and digital communication.
Rapidly evolving AI landscape and new competitors.
Data privacy and ethical AI concerns from users.
Potential for AI 'fatigue' or content oversaturation.
Predominantly North American and European focus, with the US and UK leading. Expansion opportunities exist in other developed markets.
United States
45.5% market share
United Kingdom
15.2% market share
Canada
7% market share
Australia
5% market share
Germany
4.5% market share
30-55 years
Male • Female
Global • North America • Europe
28-50 years
Male • Female
Global • North America • Europe
25-45 years
Male • Female
Global • North America • Europe • Asia
35-55 years
Male • Female
Global • North America • Europe
27-48 years
Male • Female
Global • North America • Europe • Asia
Data shown in percentage (%) of usage across platforms
Develop an interactive ROI calculator on Synthesia's website. This will allow potential customers to input their current video creation costs and project the potential savings and efficiency gains from using Synthesia, demonstrating quantifiable value.
Learn moreImplement a personalized onboarding experience based on user roles (e.g., L&D, Sales Enablement, Marketing). This would involve tailoring the initial tutorials, templates, and feature recommendations to align with each user's specific needs and goals, increasing product adoption and user satisfaction.
Learn moreEncourage Synthesia users to share videos they've created using the platform. Showcasing real-world examples of how businesses are leveraging Synthesia for various purposes will build trust, demonstrate the platform's versatility, and provide social proof to potential customers.
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