Age: 38

Gender: Female

Occupation: Financial Analyst Manager at a bank with a family of three seeking financial security and health coverage, residing in Chennai, Tamil Nadu, India trying to manage savings and protection for her family of three - her husband and child through effective insurance plans and investment opportunities for long term goals as well as contingency purposes. She aims to get the best benefits to protect her family from any issues when the need arises and with very efficient and fast processing to allow her to resume her other tasks immediately as a professional and home maker. She values plans tailored to her requirements, cashless processing and wide hospital network for complete peace of mind. Also, wellness programs are beneficial and appealing and will influence her to opt for plans with these features, together with a mobile app for convenience of access on the go. With all of these she also wants to ensure that it is affordable to her budget so it all fits into place in her current financial standing and goals in life. She is concerned about processing delays that she had encountered based on reviews and feedback and this is also a factor for her in making the final decision as well as network hospitals close to her location and that are familiar to her as well as her family's needs and doctors preference. She prefers to check the product on her phone through mobile apps and also wants to reach out for customer service support through chats and on-call support for ease of access for any questions or requests for assistance. She will also prefer to be able to compare different plans and customize them easily before coming up with a final choice that matches her family's needs and wants. She enjoys the benefit of preventative health checkups and other wellness programs to make her feel valued as a client and also in control of her health situation. She also looks at the overall claim settlement history of the firm and its efficiency so she will also be able to get the claim settled fast and efficiently. Her budget is approximately INR 25,000 - 35,000 per year for a family plan that suits her household requirements, considering all factors of benefits and coverage, especially those with low claim settlement ratio. She is hoping to find that perfect plan that will fit her requirements so she can focus on more important and fun things for her family and work and grow.

Education: Master's Degree, Business Administration

Age: 45

Gender: Male

Occupation: Senior Software Engineer

Education: Bachelor's Degree, Engineering

Age: 32

Gender: Female

Occupation: Resident Doctor

Education: Professional Degree, Medicine