GOALS

• Build a strong online presence for his studio by creating engaging content and running targeted ads on social media.
• Offer a variety of classes and workshops to cater to different interests and fitness levels, attracting a wider audience.
• Create a strong sense of community among his members by organizing events and challenges and fostering a supportive and motivating environment.

Frustrations

• Dealing with the complexities of payment processing and reconciling transactions with different membership options and promotions.
• Finding and retaining qualified instructors who are passionate and knowledgeable about their craft and align with the studio's brand and values.
• Managing class bookings and waitlists effectively, ensuring a seamless and fair experience for all members.

GOALS

• Expand her service offerings to include nutritional counseling, massage therapy, and mindfulness workshops to provide a holistic wellness experience.
• Develop a strong online booking system that allows clients to easily book and manage appointments, make payments, and access their account information.
• Build a loyal client base by providing personalized service, building strong relationships, and offering a welcoming and inclusive environment.

Frustrations

• Managing client appointments and schedules across multiple practitioners and services, avoiding double bookings and optimizing appointment slots.
• Tracking client progress and communication, ensuring each client receives personalized attention and follow-up.
• Marketing her wellness center effectively to reach her target audience and communicate the unique value proposition of her services.