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Business and Product Insights
Minerva CQ's key features include real-time agent assist, which provides dialogue suggestions and knowledge surfacing during customer interactions. It offers adaptive AI-powered workflows that guide agents through complex processes. The platform also delivers real-time transcription, sentiment analysis, and call summarization for insightful data analysis and agent training.
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Minerva CQ Key Value Propositions
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Gong
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Products and Features
Minerva CQ's key features include real-time agent assist, which provides dialogue suggestions and knowledge surfacing during customer interactions. It offers adaptive AI-powered workflows that guide agents through complex processes. The platform also delivers real-time transcription, sentiment analysis, and call summarization for insightful data analysis and agent training.
Company Updates
Latest Events at Minerva CQ
News | Minerva CQ
top of page. Minerva CQ logo.png ... Politician News Interview. News. Opus Research: Minerva CQ Energizes Expansion of NVIDIA's Riva.
View sourceMinerva CQ | LinkedIn
Nov 1, 2022 ... https://minervacq.com/. External link for ... Our #studytour has been incredibly enriching, providing valuable insights and building important ...
View sourceMinerva CQ: Agent Assist AI For Contact Center
Minerva CQ is an AI copilot that makes contact center agents faster and calls shorter ... top of page. Minerva CQ logo.png ... News · Careers · Contact · Schedule a ...
View sourceStartup Uses Speech AI to Coach Contact-Center Agents Into ...
Nov 21, 2022 ... Minerva CQ's real-time, automatic speech ... “We all want to save the planet, but it's important ... News & Events. Newsroom · NVIDIA Blog · NVIDIA ...
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