GOALS

• Develop and implement effective return-to-work programs to help injured employees transition back to their jobs safely and quickly
• Manage employee relations related to workers' compensation claims, ensuring fair treatment and clear communication throughout the process
• Create a culture of safety within the organization to minimize workplace accidents and promote employee well-being

Frustrations

• Balancing the needs of injured employees with the needs of the company, particularly when claims are complex or contested
• Handling employees who are resistant to return-to-work programs or who may be exaggerating their injuries
• Keeping up-to-date with changing regulations and best practices in workers' compensation law

GOALS

• Process workers' compensation claims efficiently and accurately, ensuring timely payments and minimizing financial losses for the insurer
• Negotiate fair and reasonable settlements with injured workers, balancing their needs with the interests of the insurance company
• Stay informed about relevant legal precedents and changes in workers' compensation law to make informed claim decisions

Frustrations

• Investigating potentially fraudulent workers' compensation claims, which can be time-consuming and complex
• Managing a high volume of claims while maintaining attention to detail and accuracy
• Dealing with uncooperative or unresponsive parties involved in a claim, such as medical providers or employers