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GOAT Payments Target Audience

User Segments

Age: 42

Gender: Female

Occupation: E-commerce Business Owner

Education: Master's Degree in Business Administration

Age: 38

Gender: Male

Occupation: Retail Store Manager/Owner

Education: Bachelor's Degree in Marketing

Age: 35

Gender: Female

Occupation: Small Business Owner (Professional Services)

Education: Master's Degree in Finance

Evelyn Chen

Evelyn Chen

Age: 42
Gender: Female
Occupation: E-commerce Business Owner
Education: Master's Degree in Business Administration
Industry: E-commerce
Channels: LinkedInYouTubeInstagram

Goals

  • To significantly increase online sales conversion rates and customer retention through optimized payment processes
  • To expand market reach and integrate new digital sales channels effectively and efficiently
  • To implement advanced analytics to better understand customer purchasing behavior and personalize offers.

Pain Points

  • Dealing with slow or unreliable payment gateway integrations that cause cart abandonment issues
  • High transaction fees eating into profit margins, especially for smaller value sales
  • Lack of transparent reporting and difficulty reconciling payment data across various platforms.

GOAT Payments Geographic Distribution

Primarily serving the US and Canada, with a smaller but significant presence in the UK, Australia, and Germany, indicating a North American focus.

Top Countries

United States flag

United States

85%
Canada flag

Canada

8%
United Kingdom flag

United Kingdom

3%
Australia flag

Australia

2%
Germany flag

Germany

1%

Age Distribution

Key Insights

Primary age group concentration shows strong presence in:

31-35

Most active age range

Target Audience Socio-economic Profile

Users primarily have 2-4 person households and are in medium to high-income brackets, reflecting business ownership.

Employment Status

Income Distribution

Education Level

GOAT Payments Behavior Analysis

Behavior Profile

Growth-Oriented
Value-Seeker
Dissatisfied Merchant
Support-Dependent
Operational Efficiency
Customer Service
Risk Management
Online Sales
Checkout Optimization
Transparent Pricing
System Reliability
Security Conscious
Financial News
Technology Trends
LinkedIn User
YouTube User
Desktop User
Problem Solver
Decision Maker
Information Seeker

Device Breakdown

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