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Business and Product Insights
Contivio highlights key features such as omnichannel communication (voice, live chat, SMS, email), CRM integration, intelligent call routing, automated call logging, power dialer functionality, supervisor monitoring tools, and real-time reporting. They also emphasize their global infrastructure, enterprise-grade security, and competitive pricing as key differentiators.
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Products and Features
Contivio highlights key features such as omnichannel communication (voice, live chat, SMS, email), CRM integration, intelligent call routing, automated call logging, power dialer functionality, supervisor monitoring tools, and real-time reporting. They also emphasize their global infrastructure, enterprise-grade security, and competitive pricing as key differentiators.
Company Updates
Latest Events at Contivio
Contivio: Cloud Contact Center Software That Plugs Into Any CRM
... Contivio on over a year ago. We've experienced better call quality, and the NetSuite integration is always reliable, which is a big bonus for us. Contivio ...
View sourceContivio Connect: Our Upgraded Admin Portal for your Contact ...
Sep 16, 2021 ... Contivio is leveling up, and we have a new ... The Big Picture - Main Dashboard Overview ... News, Omnichannel, Contivio Customers, Sales & Outbound ...
View sourceSoClean - Contivio
”We needed a call center solution and partner that could scale and grow with us, it was a very important time regarding our company's growth, Contivio has been ...
View sourceContivio Blog
Mar 27, 2024 ... 5 practical Strategies to maximize success for your customer service team. By Sarah Buchanan on 3/13/24 3:00 PM. Delivering top-notch customer ...
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