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Major Markets
Key Competitors
Cleanster positions itself as the reliable, tech-driven marketplace connecting diverse clients with vetted, independent cleaning professionals, emphasizing convenience and quality for clients, and empowerment for cleaners.
Customer sentiment is largely positive, highlighting satisfaction with ease of booking, quality of service, and reliability of cleaners, as evidenced by testimonials praising instant booking, photo verification, and responsive support.
Cleanster offers an easy and reliable way for clients to instantly book vetted cleaners for various services, while empowering independent cleaning professionals with flexible work and fair wages. Its technology-driven platform ensures seamless matching, scheduling, and management for both sides of the marketplace.
Two-sided marketplace model.
Strong focus on reliability and quality.
Technology-driven platform with app.
No explicit subscription pricing for clients.
Reliance on independent contractors.
Limited global reach currently.
Expand to new geographic markets.
Integrate with more property management systems.
Offer specialized cleaning services.
Competition from established platforms.
Gig economy regulations changes.
Maintaining consistent service quality at scale.
Cleanster primarily focuses on North America (US, Canada) and the UK, with major cities highlighted, indicating a strategic regional expansion approach.
United States
60% market share
Canada
25% market share
United Kingdom
10% market share
Australia
3% market share
Germany
2% market share
30-55 years
Male • Female
Miami • Dallas • Los Angeles • Chicago • Montreal • Toronto • UK Major Cities
25-65 years
Male • Female
North America • UK
25-50 years
Male • Female
Miami • Dallas • Los Angeles • Chicago • Montreal • Toronto • UK Major Cities
30-60 years
Male • Female
North America • UK
20-35 years
Male • Female
North America • UK
Data shown in percentage (%) of usage across platforms
Tailor the onboarding experience to different user segments, such as short-term rental hosts versus homeowners, highlighting features most relevant to their needs. This will improve user activation and feature discovery, increasing long-term platform engagement.
Learn moreDisplay recognized trust seals on the checkout page to reassure users about the security and legitimacy of the platform. This can significantly reduce cart abandonment and increase conversion rates, particularly for first-time users.
Learn moreEncourage clients to share their cleaning experiences through photos and testimonials, showcasing real-world results and building social proof. Featuring UGC on the website and social media channels will enhance credibility and attract new customers.
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