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Care.com Target Audience

User Segments

Age: 38

Gender: Female

Occupation: Senior Software Engineer

Education: Master's Degree, Computer Science

Age: 42

Gender: Male

Occupation: Healthcare Administrator

Education: Master's Degree, Health Administration

Age: 35

Gender: Female

Occupation: Marketing Director

Education: Bachelor's Degree, Marketing

Sarah Chen

Sarah Chen

Age: 38
Gender: Female
Occupation: Senior Software Engineer
Education: Master's Degree, Computer Science
Industry: Technology
Channels: LinkedInFacebookInstagram

Goals

  • Secure reliable and consistent childcare for her two young children to maintain her demanding career schedule
  • Find high-quality, trustworthy care that aligns with her family's values and educational goals
  • Achieve a better work-life balance by delegating household and care responsibilities effectively.

Pain Points

  • Difficulty finding last-minute backup care when primary arrangements fall through
  • The mental load of constantly vetting and managing new caregivers
  • Guilt over balancing career ambitions with perceived parental responsibilities.

Care.com Geographic Distribution

Care.com primarily serves the US market, with minor presence in other English-speaking countries. Its national footprint is extensive.

Top Countries

United States flag

United States

99%
Canada flag

Canada

0.5%
United Kingdom flag

United Kingdom

0.2%
Australia flag

Australia

0.2%
Germany flag

Germany

0.1%

Age Distribution

Key Insights

Primary age group concentration shows strong presence in:

31-35

Most active age range

Target Audience Socio-economic Profile

Target users are mainly medium to high-income families (3-4 members) seeking flexible care solutions.

Employment Status

Income Distribution

Education Level

Care.com Behavior Analysis

Behavior Profile

Reliability
Trustworthiness
Background Checks
Online Search
Reviews
Convenience
Flexible Work
Mobile App Usage
Parenting Interests
Home Organization
Professional Development
Health & Wellness
Social Media Engagement
Seeking Job Opportunities
Managing Profiles
Communication
Last-minute Care
User Experience

Device Breakdown

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