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AptEdge's key product features include its GPT Answer Engine, Edge Automation, and Predictive Analytics. The GPT Answer Engine leverages Generative AI to deliver instant, accurate answers to customer questions, drawing from various knowledge sources. Edge Automation identifies trends in support cases for ticket deflection and intelligent routing, while Predictive Analytics optimizes response times and resolutions based on historical data.
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Products and Features
AptEdge's key product features include its GPT Answer Engine, Edge Automation, and Predictive Analytics. The GPT Answer Engine leverages Generative AI to deliver instant, accurate answers to customer questions, drawing from various knowledge sources. Edge Automation identifies trends in support cases for ticket deflection and intelligent routing, while Predictive Analytics optimizes response times and resolutions based on historical data.
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AptEdge
AptEdge's AI Customer Service transforms apps into answers for your agents. Automate your support process with AnswerGPT to Improve Productivity by 67%.
View sourcePrivacy Policy | AptEdge
Feb 15, 2024 ... NEW: AptEdge Featured in Silicon Angle. Read ... io, Inc., a Delaware corporation with offices ... AptEdge's then current service level agreement.
View sourceInsights | AptEdge
AptEdge Insights. Take a deeper dive into the future of GPT powered Customer Care with webinars, blogs, events and more.
View sourceThe Importance of Escalation Management for Customer Retention ...
Apr 25, 2023 ... Complaint management can drive revenue growth by reducing customer churn, improving customer satisfaction, and identifying new business ...
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